Captain's Club Hotel & Spa
Top rated by guests





9.1Outstanding
(470 Ratings)
"Beautiful outlook on the river
Very large room clean
Team were excellent"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located just 5 minutes' from the beach, Captain's Club Hotel & Spa offers luxury river-facing suites. It is located in Christchurch, a 15-minute drive from Bournemouth town center and airport, just 35 minutes' drive from Southampton.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Childcare services
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(470 Ratings)
"Beautiful outlook on the river
Very large room clean
Team were excellent"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Beautiful outlook on the river
Very large room clean
Team were excellent
Nothing spot on
10.0 / 10.0
Breakfast was amazing Great location
10.0 / 10.0
Excellent location , very friendly, attentive staff, nothing too much trouble, welcoming.
Room spacious, clean and beautifully presented.
Restaurant food fabulous, staff friendly and attentive.
N/A
10.0 / 10.0
The breakfast was outstanding, with great service. A great range of fruit and cereal, excellent hot breakfast cooked to order and table service for drinks and toast. That's what we like. The hotel's location is beautiful with views of the river and waterbirds, with outdoor spaces to just wrap up warm, sit out and relax. Our family, including little children, were made very welcome for an afternoon tea or just for a coffee.
Can't imagine anything better on the south coast.
10.0 / 10.0
Breakfast had such a choice of options. Once you ordered the food arrived hot and quickly.
The apartments are well equipped for having family time. We ordered room service on Saturday night and it arrived hot and well prepared.
Nothing.
10.0 / 10.0
Warm, welcoming & chic
I liked everything
10.0 / 10.0
Room was spacious and very comfortable. Staff were very friendly, helpful and attentive.
10.0 / 10.0
Location was great, staff and food were exceptional.
Nothing
10.0 / 10.0
A beautiful hotel with delicious food , and lovely dining experience. All the staff team members are fabulous and they are always so friendly and welcoming. I really appreciate that they accommodate individuals needs, i was able to choose from a good range of meals which were gluten and milk free. Thank you so much!
N/A
9.0 / 10.0
Everything was ideal for a great stay.
Nothing
10.0 / 10.0
Hotel was lovely, fantastic location and fantastic staff. We had booked my elderly father in law into a mini suite with his carer, to enable a visit to family nearby. The accommodation worked perfectly with the two bedrooms a perfect solution for them. The staff could not have been more helpful to make his stay comfortable and he even had access to a wheelchair. Despite terrible weather he thoroughly enjoyed his stay and would love to return.
Nothing
8.0 / 10.0
nice place, good facilities, lovely staff, but over priced
not charged so much
8.0 / 10.0
we thought the location was excellent, staff very attentive and friendly, the room was very comfortable and clean
the room we stayed in was a bit tired as in the furniture, there was no mini fridge which i was really surprised about I've never experienced this before in a Hotel i think this should be standard,. when flushing the toilet you had to keep your hand on the button until it flushed not very good quality. very basic spa facilities. we used the restaurant on the 1st Evening as it was my partners birthday , he did asked for well done fillet steak but ended up with a rare and bloody plate which very off putting for the rest of the meal, we did advise the Staff who were very apologetic
10.0 / 10.0
I am genuinely impressed, particularly with the staff. I want to thank everyone, including the restaurant staff, bar staff, and the chef. Customer service was excellent. Recommended to everyone
N/A
10.0 / 10.0
Great rooms very clean exceptional staff great cocktails and food
nothing
9.0 / 10.0
Breakfast sat morning freshly cooked and plenty of fruit ect, 2nd morning plates empty of pastries ect
5.0 / 10.0
Comfort of bedroom
Shower expected a bath
Some staff at breakfast
10.0 / 10.0
Location - amazing
Room - light, bright with fabulous floor to ceiling windows to enjoy the river outside. Large room with seats which could be moved easily, loads of drawer and cupboard space, water, tea and coffee, tv and aircon.
Great bar and lounge area with outside seating.
Very pleasant staff friendly and smiling.
The only thing I would add would be a refrigerator in the bedroom.
And maybe a little more space between tables in the restaurant.
Breakfast very tasty although not as much choice as some.
There was an evening party while we stayed which could be heard upstairs in the rooms. However the music stopped at 10.30pm which was good.
10.0 / 10.0
Dinner and the staff were excellent
Little thing but no decaf tea in the room. Served at breakfast etc which was great
9.0 / 10.0
We have stayed here several occasions and it’s so nice to return again. The staff are warm and welcoming, amazing location, delicious food! We love to sit on the terrace with a nice cold glass of wine and watch the world go by!! Looking forward to our next visit!
10.0 / 10.0
Location, breakfast, room
Nothing
9.0 / 10.0
Excellent service. Great location
Nothing
9.0 / 10.0
Property is in a good location, vista is lovely. Room is good overall. James in reception is really good.
Other reception staff good too very helpful! Breakfast is good.
Waiting staff not managed well. Not proactive to serve and upsell drinks when empty glasses on table. Slow service- impression is that staff don’t want to take orders prefer you to go to the bar.
9.0 / 10.0
The location is lovely right on the river. We had a very enjoyable time.
None
9.0 / 10.0
Great location right on the river - lots to watch so be sure to have a river view.
Frequent water taxi across the river and timetabled larger water taxi to Christchurch Quay and Mudeford Sandbank (where the 500 or so beach huts are located!)
Parking easy and free as a spot is reserved for you.
Good English Breakfast and great choice of seasonal fruits - a real joy! Good cappuccino.
Nice indoor and outside public areas.
Single Double Apartment with River view lovely and spacious with good facilities, although note that the Single can get hot as there are no windows (but there is a large ‘porthole’ in the ceiling). Tower fans provided throughout and effective AC in the lounge.
Terrible sporadic wifi all over the hotel - would expect a lot better for a 4* hotel and the amount charged.
Awful Minute Steak and Egg breakfast; looked and tasted like the steak has been boiled.
Spa very small and really only consists of a giant, boiling hot jacuzzi.
9.0 / 10.0
Our second time staying at the hotel, a big reason we returned is the warm, inviting atmosphere of all the staff, & the buzzy atmosphere throughout the hotel. The pool/sauna is relatively small but perfectly sufficient. We ate in the restaurant one night, & the food was superb, as was the service. Will definitely return.
WiFi in restaurant didn’t work.
9.0 / 10.0
Beautiful riverside location. On site parking. Comfortable air-conditioned room. Peaceful and relaxing stay.
Disappointing level of service and attentiveness on arrival to the restaurant for our evening meal.
10.0 / 10.0
Modern and light
Nothing
9.0 / 10.0
Position on river
Close to Christchurch, ferry, walks, restaurants. Excellent friendly staff. Very good breakfasts
Nothing that springs to mind
10.0 / 10.0
This is an excellent hotel with a personal touch, in a fantastic location.
10.0 / 10.0
Our room was clean, the bed was amazing the temp in the room was fantastic bearing in mind it was a very hot weekend.
10.0 / 10.0
Gorgeous spacious room and bathroom. Delightful staff. Views across the river were spectacular. We had dinner and breakfast- both were excellent. Really recommend the sea food linguine!
nothing
10.0 / 10.0
The hotel was amazing, so beautiful in a great location.
Staff were amazing and friendly and very attentive to everybody’s needs.
Very clean and comfortable.
It’s definitely worth the money and I’d definitely be going back soon.
Nothing as everything was perfect.
8.0 / 10.0
Close to town
Nice location,Plenty to see and places of interest.
Pleasant surrounding in and out of the hotel
Bathroom tiles needed clean grout on floor
The single beds were too small.
9.0 / 10.0
The air conditioning was invaluable during the heatwave we endured. Amazing view of the water from our room. Pricey but worth it
7.0 / 10.0
Great view from room; lovely looking restaurant for breakfast; buzzing bar area; small but nice spa; reserved parking
Although an expensive stay - everything was great except housekeeping - our room wasn't properly serviced & consumables not replaced. Additionally they left trolleys, linens, hoovers etc in the corridor which gave an impression of untidiness. Lastly, every time we saw any of the housekeeping team on our floor they tended to be congregated, chatting to each other. Would expect higher standards when paying £400+ for a room.
10.0 / 10.0
Excellent choice
the price
7.0 / 10.0
Fantastic location on the river with large rooms.
The rooms above the bar/ garden were noisy until around 10pm.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Captain's Club Hotel & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Captain's Club Hotel & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Captain's Club Hotel & Spa?
We found 30 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
