HOTEL ALKMAAR - Bar & Restaurant - Meeting & Events

Large room and bathroom. Very comfortable bed. In-house restaurant. Waiters at the restaurant were nice and helpful. Internet and TV in the room were very fine.

The drain of the shower was clogged. We had to clean it ourselves, which was a shame. Coffee at breakfast was quite poor, in particular if you like it black, no sugar. Personnel at the reception desk was a bit rigid, non-responsive to customer's needs (in particular, the one in the evening, at our arrival). He invoked rules without being able to explain otherwise than pointing at his management. We assumed that he didn't trust our solvability/ willingness to pay additional services, which was both insulting and unfair.

Basic facilities were available like coffee machine, hot water kettle and a mini fridge, which made our stay very convenient. The food offered at the restaurant was good.

The pillow was one of those that sinks deeply once you placed your head on it, which was very uncomfortable. We also had to ask 3 times before an extra duvet was delivered to us.

Restaurant, food and service was perfect. Free parking. Friendly staff and clean spacious room.

It’s located a bit outside the city center. If your priority is the city center and sightseeing, it’s not a very convenient or close walking distance. You’d need to take a car from the hotel to get there.

Good breakfast and fast exit out of the town.

Bathroom sink had to be repaired twice in 3 days!