Hotel in Springfield, MA
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities at Holiday Inn Express - Springfield Downtown by IHG
Business facilities
Concierge services
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Map of Springfield, MA
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Sep 2026
Service
8 / 10Excellent·Aug 2026
The breakfast was good. A little better than the normal hotel spread. The staff in the breakfast room were really good, attentive.
The parking situation was terrible. I had understood there would be onsite parking. I have photos of the street parking and the lot that is available to guests 3 blocks away. As a single older female walking at night, I did not feel secure. The only onsite parking is on the street outside (4 spots), street around the corner (5 spots ) and in the alley behind (6 spots). The lot was dark, scary and 3 blocks away. The streets nearby are under construction. I feel like i should get some of my $ back.
10 / 10Outstanding·Aug 2026
Convenient and clean. Breakfast was good
6 / 10Average·Feb 2026
It was clean
My flight left a day ahead of time and I was told I would not be charged. I checked out on 2-22-26 at 4:30 am due to storm and airport would be closed.
Didn't have television until 5:00 pm on 2-21-26 because the remote was broken.
$$$$
Top rated by guests
8.6Excellent
(716 Ratings)
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