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Village Park Suites

Property building

Property building

Photo of the whole room, Bedroom

Kitchen or kitchenette, Living room

Bathroom

7.9Good

(177 Ratings)

"The kitchen had everything we needed. The beds were comfortable"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(177 Ratings)

Apartment in Zell am See

2 guests · 1 bedroom · 2 baths

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

About this apartment rental

Village Park Suites enjoys a location in Zell am See, 1.3 miles from Zell am See-Kaprun Golf Club and 29 miles from Bad Gastein Train Station. The property is around 1.3 miles from Zell am See Train Station, 1.7 miles from Casino Zell am See, and 2.

Amenities at Village Park Suites

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Dishwasher

TV

Ski in / Ski out

Family friendly

Map of Zell am See

city location on map

Nearby attractions

Großglockner Hochalpenstraße

Edelweißspitze

Salzburg Zoo Hellbrunn

Schlosspark von Hellbrunn

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.9Good

(177 Ratings)

"The kitchen had everything we needed. The beds were comfortable"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(177 Ratings)

Apartment in Zell am See

2 guests · 1 bedroom · 2 baths

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Kitchen or Kitchenette, Internet / Wifi and more

Map of Zell am See

city location on map

Nearby attractions

Großglockner Hochalpenstraße

Edelweißspitze

Salzburg Zoo Hellbrunn

Schlosspark von Hellbrunn

About this apartment rental

Village Park Suites enjoys a location in Zell am See, 1.3 miles from Zell am See-Kaprun Golf Club and 29 miles from Bad Gastein Train Station. The property is around 1.3 miles from Zell am See Train Station, 1.7 miles from Casino Zell am See, and 2.

Amenities

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Dishwasher

TV

Ski in / Ski out

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.9 / 10.0

Good(177 Ratings)

100% verified reviews

3.0 / 10.0

Subpar in terms for the asked price

I can't speak of the booked room as I was upgraded to a bigger apartment. It is big and has a balcony. And a good view

The displayed pictures in the reservation is highly edited and doesn't represent the reality of the rooms. And some of the rooms are oriented differently. Also eventhough I spoke with booking support and the accommodation manager they refused to shorten my stay as I wanted to change to another place, they said either complete the whole stay or cancel with no refund. Some of the negative points I faced during my stay: 1. Paid parking even though each apartment has a designated parking space 2. Not cooperative and booking.com support didn't help with the resolution. 3. Smelly apartment and cleaning is subpar for the asked price alot of dust accumulation and kitchen ware. 4. Very slow in response and no immediate access to the staff. 5. Displayed pictures doesn't represent the reality in the place. The pictures are edited to be more attractive. 6. Beds are not comfortable. And mattress seems to be old

1.0 / 10.0

Terrible service, rude staff, and unfair charges — I do not recommend this place at all.

Honestly, nothing was satisfactory about my stay. The location could have been good, but the

This was one of the worst accommodation experiences I have ever had. Upon arrival, I spent about 1.5 hours with my family looking for reception, which turned out to be in a completely different location about 10 km away. I called them multiple times with no answer, and only with the help of a neighbor did I find the address. The reception staff were extremely rude and unwelcoming. They forced me to pay a €500 deposit without providing any clear instructions for check-out. Upon departure, they unfairly deducted €150 from my deposit, claiming I had not washed the breakfast dishes — something I was never informed about. I even offered to wash them immediately if given 30 minutes, but they refused and insisted my time was up, even though I checked out at 10:00 am. Their service was unprofessional, disrespectful, and unacceptable. I am requesting the return of the €150 and compensation for the 1.5 hours I wasted waiting to check in, with calls and messages ignored. I strongly advise others not to stay here.

9.0 / 10.0

Quite and nice 👍

Nice place and location

The key 🔑 you have to take it from different place 3-5 km from the property

8.0 / 10.0

Very good

I like the view and two bathrooms I like the furniture And big windows

The reception is so far away No staff for cleaning No phones to communicate with reception One Soap 🧼 for dishwasher

8.0 / 10.0

Great place with Summercard

Nice clean rooms. Summer card included.

No toiletries, cleaning soap provided. No reception desk. For check process you need to visit vaya resort. Extra charges for parking.

8.0 / 10.0

Very good

The check in has to be done at the hotel which is 40 min away by bus. The listing on booking.com does not make this very clear. We arrived at the suites with children and luggage and there was no one. When we called the contact person we were told we had to go there. We realised that this was not possible without a car. The hotel chef NICOLE is an exceptional person. Understanding out situation she brought the keys and took me to the hotel to complete formalities. She even dropped me back.. Samuel at the reception was also very helpful.

The check in site is at the hotel which is far from the actual apartments. I's not practical for people without a car to check in at a distant location then again travel with luggage etc to the rooms. There was no washing machine though it was listed by booking.com. The sommercard can be used only from 4 pm on arrival day till 9 am on checkout day which makes is usable for only half the actual stay. I was asked for 500 euro deposit which was not mentioned on booking.com when i told them I was unprepared they agreed to not take it but I think booking.com needs to improve the clarity on their listings: check in process/ deposit/ amenities like washing machine

4.0 / 10.0

Disappointing

The apartement was very hot and no AC in the apartement

9.0 / 10.0

Nice summer appartment in Zell am See

Villagepark Suites by VAYA is a great choice for a comfortable and convenient stay in Zell am See. The apartments are spacious and well-equipped, with fresh towels provided every day. The property is also located in a great location, close to public transportation, restaurants, and shops. One of the best things about this appartment is the Sommercard, which is included in the price of your stay. This card gives you discounts on public transportation, lifts, and other attractions in the area. We were able to use the card to save money on our transportation costs and to visit some of the local attractions that we would not have been able to afford otherwise. The apartments also have a well-equipped kitchen, which is great for families or groups who want to cook their own meals. The kitchen has everything you need, including a stove, oven, refrigerator, and microwave. There is also a dishwasher, which is very helpful. Another great thing about this apartment s that it has two bathrooms. This is very convenient for families with young children. The bathrooms are clean and well-stocked with towels, soap, and other toiletries. The view from the apartment is also amazing. You can see the mountains and the lake, which is a great way to start your day.

The reception is located in another part of the city, which can be inconvenient if you have any questions or need assistance (e.g. pick-up keys). The reception staff also seemed to be under-trained and incompetent. We had to wait for a long time to get help, and the staff was not very knowledgeable about the area or the property. However, the manager was very helpful and resolved all of our issues. Parking is an additional cost, which can be a nuisance for some guests. The train line is also close by, which can be noisy during the day. However, the train does not run during the night, so this is not an issue for those who are looking for a quiet stay.

8.0 / 10.0

Very good

Keys were easy to find when arriving to the property

I had to call several times to organize access to the property due to late arrival

8.0 / 10.0

Very good

very good location close to the slopes, large apartment, good storage for skies

the initial cleaning wasn’t very good and there wasn’t any other cleaning of the apartment on our stay.

8.0 / 10.0

lovely place

lovely staff big space apartment free parking

near to train rail

9.0 / 10.0

I recommend this place

every thing was amazing

i think they need to add washing machine and microwave it’s really so essential also to increase more cable channels in the tv

10.0 / 10.0

Exceptional

The kitchen had everything we needed. The beds were comfortable

Not all beds had bed sheets

9.0 / 10.0

Great accomodation!

Spacious appartment, really felt luxury. Also with the Sommercard it was a great deal. We enjoyed our stay a lot!

There were some dog hairs on the couch, but that was the only thing I can write here

8.0 / 10.0

Very good

lovely comfortable place

train comes right next to the rooms

6.0 / 10.0

Clean place with noise from the train trail and empty kitchen

Big place

The hotel is next to a train trail,makes a lot of noise. No shampoo, soap .. no coffee,tea the kitchen is empty you will to be very basic stuff like sugar,oil,salt....

9.0 / 10.0

Modern, spacious apartment

The apartment was very spacious and modern and clean, everything was fine, no complaints.

Would have been nice to have air conditioning or fans, but with the windows open, it was fine.

7.0 / 10.0

Good

location and its clean

No washing machine and no AC

8.0 / 10.0

Very good

Big and nice apartment. Very nice serviceminded personnel and quick reply on our questions.

It was too close to the railway, woke up several times at night when the train drove by. Had not been clean under the bed.

10.0 / 10.0

excellent stay and i will come again

excellent

the clean of thr property

10.0 / 10.0

Exceptional

Everything Perfekt

Everything Perfekt

10.0 / 10.0

Exceptional

Everything

Everything Services

10.0 / 10.0

THE BEST

Located at the best spot. With the summer card they offer, you can save a lot of money. The lady at the reception is so welcoming with a lovely smile and she helped our family a lot. Overall, wonderful place to stay!

10.0 / 10.0

Exceptional

Good and clean

10.0 / 10.0

Exceptional

Really good location, safety parking garage. Large apartment with 2 bathrooms and All new equipment into Appartment. Nice and helpful stuff.

8.0 / 10.0

Very good

Large comfortable apartments (two bathrooms), private parking, well equipped kitchen.

There was no hair dryer.

8.0 / 10.0

geweldig

prima huisje en een prachtige omgeving

nvt

7.0 / 10.0

لا باس فيها

المكان جداً جميل المطعم في الاسفل زاد المكان جمال متعاونين ، الاطلاله جميله

-لا يوجد شطاف - المواقف مدفوعه - المرافق نوعاً ما قديمه - الاسره الزوجيه ليست مريحه مفصوله

8.0 / 10.0

Pohodlne ubytovani

Lokalita

Informace o garazi az po zaplaceni ( nizky strop a nutnost zmenit vozidlo), ocenila bych tuto informaci v popisu ubytovani.

5.0 / 10.0

Úklid mohl být lepší. Hrozně malá podzemni garáž. Umístění ubytování super.

Recepční nebyla moc příjemná.

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