All-Suite Resort Ötztal

The location is superb, The summer card is wonderful! Full of super fun attractions. The suite was big enough and the view was breathtaking. The pools and sauna offered a great retreat in the evening.

The kitchen is well equipped, but there is only a filter coffee machine. A minor complaint but a let down in the morning. There is no air conditioning, but one fan was supplied. There are no mosquito nets- which is problematic on summer days.

Ivan at the reception was extremely helpful, kind, and service-oriented. He truly made our stay even more enjoyable by going above and beyond to resolve every small challenge we encountered. His positive attitude and willingness to help were greatly appreciated. The staff at the restaurant were also very kind, friendly, and service-oriented, and the food was delicious.

The breakfast box did not offer good value for the price we paid. The selection was quite limited, and we felt it would have been easier and more economical to buy breakfast from the nearby supermarket.

The setting is stunning, especially being able to view mountains whilst in the beautiful pool facilities. The apartment was very comfortable and roomy, and had everything you'd need for your stay. Beds were very comfortable and lots of comfortable seating in the living area and balcony.

Air conditioning would be great, but understand its not common in Austria

The resort looks luxurious and modern, with a beautiful design and great location close to the cable car and town center. The lady at the reception was very friendly and helpful, clearly explained everything and made check-in easy. Cleaning staff were also kind and always greeted us, which created a pleasant atmosphere. The apartment was spacious, clean and well equipped, and the idea of connecting buildings through underground corridors is very convenient. The combination of indoor and outdoor heated pools is excellent — it’s rare to see such a well-thought-out setup. The cold outdoor plunge pool after sauna was also great and refreshing.

Although the resort looks luxurious, many small details spoil the overall impression. In our large apartment, there were too few storage spaces — we even had to move a terrace table inside to have room for our things. The bedrooms had cable outlets for TVs, but no TVs installed, which felt unfinished. Bathrooms lacked space to dry towels, and details like some toilets having soft-close seats and others not, made the apartment feel inconsistent. The kitchen was disappointing — old stickers showing where dishes belong looked cheap, and upper shelves were placed so high they were uncomfortable to reach. The wellness area, while conceptually nice, had several issues: large saunas were turned off during the day without explanation, the heated pool was sometimes cooler, and we even noticed mold under the water dispensers and decayed wood inside one sauna. There’s no playroom or area for children, even though many families stay here, and parking costs €20 per night, which feels overpriced. Overall, the resort has potential and friendly staff, yet too many maintenance and design flaws prevent it from meeting expectations for a place in this price category.