All-Suite Resort Ötztal Summer Card inkludiert vom 4 Juni bis 4 Oktober

The setting is stunning, especially being able to view mountains whilst in the beautiful pool facilities. The apartment was very comfortable and roomy, and had everything you'd need for your stay. Beds were very comfortable and lots of comfortable seating in the living area and balcony.

Air conditioning would be great, but understand its not common in Austria

Excellent location, very well equipped with high quality furniture and appliances, very well-maintained pool and natural swimming pond area, excellent in-house dining (a steakhouse), ample parking, very spacious, light-flooded apartment with 3 bedrooms with a separate bathroom each, nice balcony and gorgeous view on the mountains on three sides. The included Summer Card gives plenty of benefits (e.g. one free gondola lift ride per line per day, free entrance to water parks/pools etc.) and makes up for the rather pricey Kurtaxe.

Quasi-consistent miscommunication about the otherwise nicely prepared breakfast box. We wanted to cancel several items several times (for the next day) because we couldn't finish everything that was provided and wanted to avoid wasting food. Although they were eager to help and politely writing everthing down in a designated form, unfortunately, it never turned out to be exactly what we asked and we did end up throwing plenty away. A first world problem, but really a bit unnecessary. The staff of the restaurant, although very friendly, brushed us the wrong way by insisting we pay for room service (drinks) in cash, although we ordered them in person at the restaurant and could have paid by card right there, then rather stubbornly insisting we pay cash when they delivered the drinks, card payment terminal in their hand.

The pool and spa area was lovely a great addition to the property. The staff were really great and communicated very well with us around check in. The apartments were very spacious and had great cooking facilities.

There were a number of flies within our apartment during our stay.

The resort looks luxurious and modern, with a beautiful design and great location close to the cable car and town center. The lady at the reception was very friendly and helpful, clearly explained everything and made check-in easy. Cleaning staff were also kind and always greeted us, which created a pleasant atmosphere. The apartment was spacious, clean and well equipped, and the idea of connecting buildings through underground corridors is very convenient. The combination of indoor and outdoor heated pools is excellent — it’s rare to see such a well-thought-out setup. The cold outdoor plunge pool after sauna was also great and refreshing.

Although the resort looks luxurious, many small details spoil the overall impression. In our large apartment, there were too few storage spaces — we even had to move a terrace table inside to have room for our things. The bedrooms had cable outlets for TVs, but no TVs installed, which felt unfinished. Bathrooms lacked space to dry towels, and details like some toilets having soft-close seats and others not, made the apartment feel inconsistent. The kitchen was disappointing — old stickers showing where dishes belong looked cheap, and upper shelves were placed so high they were uncomfortable to reach. The wellness area, while conceptually nice, had several issues: large saunas were turned off during the day without explanation, the heated pool was sometimes cooler, and we even noticed mold under the water dispensers and decayed wood inside one sauna. There’s no playroom or area for children, even though many families stay here, and parking costs €20 per night, which feels overpriced. Overall, the resort has potential and friendly staff, yet too many maintenance and design flaws prevent it from meeting expectations for a place in this price category.