Spark by Hilton Erie

7.8Good
(71 Ratings)
"The property is clean, bright and location is good."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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Spark by Hilton Erie is located in Erie, 4.2 miles from Erie Zoo and 8.5 miles from Erie Maritime Museum. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Smoking allowed
Toilet with grab rails
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(71 Ratings)
"The property is clean, bright and location is good."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
I booked it on your site went to the hotel.
Show them a confirmation email front desk guy told me nothing I can do for you sorry no rooms me and my daughter after I paid in advance . Most Rude hotel employee I’ve ever encountered. Never again will I book with you guys or at a Hilton ! I will make sure to share my experience with our whole soccer club !
9.0 / 10.0
Yogurt machine broken otherwise very nice
Pool was great. Elliptical was not working
4.0 / 10.0
Not much. Extremely disappointed
Upon arrival they charged my $40.00 for "incidentals" but could not tell me what incidentals were. No welcome for me a Hilton Honors member. The room was clean and there were towels, however, no amenities such as paper cups to use in the bathroom. Ice machine not working. No coffee machine which is fine but at least cups could be provided for the bathroom. I had to go to the store and purchase some. The walls are paper thin. Night one it sounded like they were remodeling the room above at midnight (moving furniture and banging). Night two a very unhappy baby next door up at 10 pm Midnight and 2 am and 6 am. No hot breakfast. Juice machine not working and a yogurt machine with only one choice. Had to go out for breakfast. I usually stay at Hampton Inns and they are clean and have all the amenities. For the price it was not worth the money.
10.0 / 10.0
The property is clean, bright and location is good.
All very good.
9.0 / 10.0
Clean and beds are very comfortable.
6.0 / 10.0
Location, clean room, easy check in
Breakfast was horrible. I don’t feed chocolate and sugar to my grandchildren for breakfast. It was very unappealing and unhealthy. The pool smelled funny.
4.0 / 10.0
Clean room, friendly staff
expensive, no coffee maker in room, no ice machine, only 1 bath towel, no chair in room only a hassock to sit on, limited breakfast options, way too much money for the bare minimum accommodations
9.0 / 10.0
Location was great, had a lot around it.
N/a
9.0 / 10.0
Nice clean efficient hotel. Nothing fancy but definitely served all our needs, was very clean, breakfast was basic but filling enough to start the day. Coffee available all the time was a nice perk
10.0 / 10.0
It was nice they had an area designated for our dog outside and that poop bags were provided there.
8.0 / 10.0
Clean affordable
Terrible breakfast. No milk for coffee. Just a bagel and yoghurt.
8.0 / 10.0
I have been there 4 times and we love it. It's our staycation ❣️
It was ok
9.0 / 10.0
Location was excellent. Rooms spacious. Breakfast area/ gathering area was a perfect size, well lighted and open for everyone. Also loved the entryway and fireplace sitting area.
There wasn’t enough staff to assist all visitors and the rooms and common areas were only surface cleaned. Mirror was extremely dirt and rug half vacuumed.
1.0 / 10.0
Nothing. This was the worst motel we have ever stayed at.Our room was never serviced for 3 days despite asking several times
There is not enough room here to tell you how bad it was
9.0 / 10.0
Everything was lovely from the check-in, to the room stay and breakfast the next morning. The room was very clean and modern with lots of amenities. The breakfast had an excellent selection of hot items, more than most other places we have stayed in.
The only very small issue we had was with the coffee maker. On arrival, we only had one pod of coffee so we asked for more which were delivered to the room, however they broke in the coffeemaker and the coffee became full of grounds, Coffee was available in the lobby however so it was not a big issue.
6.0 / 10.0
The property is conveniently located right off I-90 with many easy options for fuel and food nearby.
Writing this review a week after our stay.
We prepaid for a Queen suite (two queens and sofa). Without saying anything, the hotel staff assigned us to a King suite (one king and sofa). This was unsuitable for the number traveling in our family.
I asked for the Queen suite. They gave us a new room: a queen room with only 2 queen beds. Again, without saying anything.
I asked for the Queen suite again. That was when I learned the Queen suite room was not cleaned or ready.
The evening-shift front desk promised to make it right with a refund or adjustment given the smaller room. In the morning, I talked with the day-shift front desk too. They took notes, my contact information and said they’d make it right.
No contact since then. No refund or adjustment.
Lesson learned. I will not pre-pay for a room again.
7.0 / 10.0
Close to everything
Need to deep clean. Lots of dirt around wall edges everywhere you look.
Breakfast buffet was sad. Expired milk. Lack of food. Eggs sausage bagels etc. No utensils. No juice
1.0 / 10.0
That it was close to everything in Erie.
Rooms were not cleaned well, they left a dirty sheet on the bed with stains on it and put a comforter on top of it to try and hid it. The bathroom was disgusting. The bottom of the tub looked like it hadn't been washed in weeks, dirty scum everywhere in it and dirty black residue on the bottom. They did not supply us with any bath towels just a hand towel and wash cloth which had stains on them as well. Breakfast don't expect much, the pastries that they said they had was empty all morning, no milk for cereal, no bagels, or cream cheese were placed after being emptied because there is no staff to do so. Also the bathroom on the first floor to use by the pool and breakfast area was HORRIBLE, pee covering the toilet seat and floor and no toilet paper. Wish i would have taken a picture but i was to disgusted too. Overall very disappointed in this stay and wouldn't recommend it. If we didn't arrive at 10:30pm with a tired child I would have requested my money back once I seen the room and took my business else were. I hope that after I brought my concerns to the front desk while checking out that things actually change here so other people do not get a bad experience like we did.
1.0 / 10.0
It was close to the activities we had planned.
I booked 2 rooms, I called a head of time to see if we could have a joining room, we couldn't so the lady on the phone said she'd keep the rooms close and even assigned the rooms. When we arrived only one room was "ready" we got there little after 4! The other room I booked wasn't ready until 5:30! And it was on another floor. I complained about my room that you could clearly see someone spilled something and it splattered on wall and the back of the door bathroom was dirty too. I'm not a complainer but this has been the nastiest hotel I've ever stayed at as an adult. When we brought this to matter to the manager she said she was only there temporarily, and would refund me $20... smh never again! AND THEY NEVER CAME TO CLEAN AFTER I COMPLAINED. AND WAS TOLD TO LEAVE OUR DIRTY TOWELS OUTSIDE THE ROOM BECAUSE HOUSEKEEPING COULDNT COME IN!
3.0 / 10.0
The breakfast was not very good at all, very few choices and the 2 out of 3 hot items were very poor quality.
The room (208) was seriously dirty, bathroom, counters, refrigerator, floor, beds. I had to have staff get me clean sheets etc and remade the beds. There was literally blood on the toilet, food in the fridge, drinks splashed alll over the door, HAIRY soap in the soap holder, food on the wall and the floors were pretty nasty. I wiped off the bathroom counter and faucet and the wipe I used was nasty afterwards (see photos). There were two lights that didn't work in the room and the water pressure was horrible. The hotel is located in a convenient area though and the staff were all friendly.
5.0 / 10.0
breakfast was bad.they don;t have variety
they don;t clean and a lot of noises there.
9.0 / 10.0
clean and comfortable
not any
5.0 / 10.0
The breakfast was bad
The bed was like a brick with a sheet on it
And I had a room that joined another room so let’s say the neighbors were not so quiet at 2am when they came in
The breafast
6.0 / 10.0
staff very nice
we had unclean room blood stain fresh/ hair all over the bed look like room been pimp pillows looking like someone just got up .. Staff came changed our bedding right away took about 30 mins waited some issues with light bulbs staff took care off according to staff they having new house keeper forgot to clean
10.0 / 10.0
check in was efficient and professional
great welcome and well organized, housekeeping manager took care of the small problem with our room with exceptional professional conduct. Great team!!
it was wonderful - every staff member we encountered was polite and had a smile. customer excellence!!
8.0 / 10.0
Room was comfortable.
Breakfast selection was poor.
8.0 / 10.0
it was very close to everything we wanted to do
6.0 / 10.0
Good location
Had to take toilet tank lid off to fill tank everytime, shower was clogged so standing in water Taking shower. Old Food in back of fridge, garbage on floor under curtains.
10.0 / 10.0
The breakfast was included with the room and had a good variety from waffles toast fresh fruit bagels and more
1.0 / 10.0
The size of the room
1. Check in was at 3. We were told that we couldn't check in til 4.
2. The room was not clean. I found a Gatorade bottle in the bathroom, used coffee pod in the coffee maker, and the toilet seat was dirty.
3. The coffee in the lobby was very weak and the breakfast was disappointing.
10.0 / 10.0
Hotel was clean.Staff friendly.Nice breakfast.
Nothing.
8.0 / 10.0
The breakfast was marginal at best. Staff was boarding rude.
The floor under the fold out sofa was very dirty. Food and empty food wrappers were all over under the sofa. The floor had been vacuumed around the beds but there were juice box straws on the floor.
10.0 / 10.0
The staff was friendly, the room was clean and comfortable. The breakfast was ok, I have alot of food restrictions so I could only eat the fruit. The location good, I like that area!
I have no complaints.
10.0 / 10.0
The staff was amazing,from the supervisor, housekeepers and especially the girl at the front desk. The rooms were great other than a bunch of kids jumping up above me... but that is understandable at family hotle...I definitely would plan another trip to this hotle even with the little flaws it had all because of the wonderful staff that it has. They make you feel wanted at their establishment.
The pool area is small to be a family hotle knwoing kids love the pool and that why familys pick it, and water is freezing and doesn't seem that clean. The breakfast needs and upgrade. I stayed at quite a few hotles, and this breakfast is probably 2nd to last on my list out of 10 different hotles....kids liked the waffle, but with only one maker, it took forever because that's all the kids wanted to eat even adults because the other options were like school breakfast and not that great.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Spark by Hilton Erie. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Spark by Hilton Erie. Enjoy the water!
Is Spark by Hilton Erie pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Spark by Hilton Erie?
We found 23 amenities for this rental. This includes golf course (within 2 mi), free wifi/internet, free parking, air conditioning, and pool.
