ARCORE London Premium Apartments Covent Garden

Excellent location. Big 2 bedrooms apartment.

Small bathrooms. Little hard communication with the management company. They don't really read or respond to messages on booking. Mostly they send automated messages. BEWARE of fine print! You have to pay a deposit(800 pounds in our case) and you don't get the instructions to get into the apartment until you pay the deposit! The instructions were sent to us in the morning of check in day! After they release the deposit, we got back 40 pounds less! The keys are collected about 200m away from the property. Price! We paid more for this accomodation, that we paid at Hilton in Hawaii or Caesar Palace in Las Vegas!

The location was perfect.

Pretty hefty deposit for what it is. The response time from organisers were slow to okay at times. It would be great if they provided late check out, asked a few times but got ignored.. we would have been happy to pay the extra charge for late check out… if that option was available.

Great spacious and bright apartment that fitted us well. Comfy beds. Great location! Easy comunication with the host and easy to acsess the keys. After reading some of the negative feedbacks we were ready for anything but we did not experience that ourselves. No homeless people in the front and the apartment was on the second floor not the basement. Deposit was easy and came back 2 days later.

Little bit weird smell in the apartment, not sure if it was cigarette smell coming in from the port or something. Did not bother us that much since we are not sensitive to that.

Location was excellent. Clean, tidy, fairly modern facilities.

No heating or hot water. No maintenance available all weekend to fix. Had to be relocated. Inconvenient and took up over 5 hours of time should have been at an event.