Cambria Hotel Plano - Richardson Garland

clean and good area and nice

The main problem was the mattress. It was badly worn and had a deep dip in the middle, making it extremely uncomfortable to sleep on. I reported the issue and asked for the mattress to be changed, but unfortunately the staff did not take care of it. Because of the poor condition of the mattress, I ended up with back pain during my stay.

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The staff was absolutely amazing. Very knowledgeable and went out of there way to get us some mustard packets from the kitchen in the middle of the night when my wife was having severe leg cramps.

Can't think of anything we disliked

The king bed room I had on the first night was excellent. It was very roomy and comfortable. I really liked the coffee maker and bar area.

The first room I had unfortunately had a sour, dirty sock smell in it that got worse over the day, so I moved rooms for the last 2 nights. That room was right next to EXTREMELY loud and obnoxious people who yelled and acted like they were the only ones in the hotel until 1 am both nights. I also did NOT like the parking. When I would get to the hotel each night around 7 pm, I had to park waaaaaaaay out then move my car in around 9 pm after the parking cleared out from nearby restaurants.