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Hôtel onyx expo

Bed, Bedroom, towels

Activities, Lounge or bar, Entertainment

Bedroom, bunk bed

Activities, Bedroom

Bedroom, bunk bed

6.8Average

(1,288 Ratings)

"Quietness, Safe area, super markets, excellent room, excellent service."

Verified guest

Don't miss out! Price and availability may change

6.8 / 10.0

Average(1,288 Ratings)

Hotel in Brussels

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

About this hotel

Attractively set in the Laeken district of Brussels, Hôtel onyx expo is located a 15-minute walk from Atomium, 1.2 miles from King Baudouin Stadium and 1.1 miles from Brussels Expo. This 3-star hotel offers a shared lounge and room service.

Amenities at Hôtel onyx expo

Internet / Wifi

Laundry

TV

Wheelchair accessible

Map of Brussels

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

6.8Average

(1,288 Ratings)

"Quietness, Safe area, super markets, excellent room, excellent service."

Verified guest

Don't miss out! Price and availability may change

$$$$

6.8 / 10.0

Average(1,288 Ratings)

Hotel in Brussels

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

Map of Brussels

city location on map

Nearby attractions

Parc du Cinquantenaire

Available Rooms

About this hotel

Attractively set in the Laeken district of Brussels, Hôtel onyx expo is located a 15-minute walk from Atomium, 1.2 miles from King Baudouin Stadium and 1.1 miles from Brussels Expo. This 3-star hotel offers a shared lounge and room service.

Amenities

Internet / Wifi

Laundry

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

6.8 / 10.0

Average(1,288 Ratings)

100% verified reviews

8.0 / 10.0

Great base for Brussels if you don't want to be right in the centre of the city

The staff were very accommodating and the location for public transport is spot on bus and tram are across the road and metro station access ( using entrance/ exit 4) is only a few steps outside the front door. The hotel is very much a budget hotel but as a base for a city break it was great bed was comfortable, 24 hour access daily towels and access to TV stations in a variety of countries and languagesn

We were in room 41 and it was a little cramped to get past the foot of the bed as it was close to the sliding door for the bathroom. The door to the bathroom was really stiff to slide The curtains on the window let a lot of the streetlight in.

2.0 / 10.0

no hot water second day

Very very meager hotel, too expensive for price. 1950 quality, ridiculous to even list this hotel.

3.0 / 10.0

Not worth the value, will never visit again

It was very litle maintained. Reception did not speak englisch, not possible to get water, food etc. at the hotel

1.0 / 10.0

It is so disgusting and scared to find the bed bug on the bed.

not at all

The bed is hard. The water is leaking. The room is noisy that I couod hardly fall asleep. The most disgusting is that I found two bed bugs on my bad at the last night of I stay. It is so disgusting and I am too scared to sleep on the bae, although the staff change the room for me. The staff said they do not have an empty room when I first report the bed bug. Untill I dumped the bug's body in front of him，him started to call someone, and I got a new room. Obviously, he lied to me at the first time 😡

7.0 / 10.0

Good for a short stay

Good price, good location, nice breakfast, welcoming staff.

The bathroom didn't have a curtain, after taking a shower water got everywhere. The sink was partially clogged.

1.0 / 10.0

Horrible

Nothing

The staff

6.0 / 10.0

80 euros/ night was a bit too much for what the hotel was.

extremely friendly and helpful staff

the shower/ bathroom

1.0 / 10.0

Horrible! Unsafe! Unclean.

My room was unclean, pillows had unpleasant fish and chips smell! Hair on bed duvets, pillows were uncomfortable, room was so tiny and felt suffocated. The lamp nor the WiFi worked. There were no facilities such as kettle or fan. Bathroom was very basic. The stairs and corridor going up to my room to the top floor was dirty and the lift did not work. Very noisey floors, thin walls. The environment sounded, felt abd appeared like a night club/brothel. I booked to stay 3 nights but made a booking to another, different hotel much nicer, cleaner, family and business hotel and much closer to the town centre and in safer area.

6.0 / 10.0

Overall good, but wasn't expecting much

Noise: if window is left open due to room being smelly and also to allow some air in, traffic from the street nearby is unbearable. Breakfast is good somewhat, but expect a long wait to be served, orange juice at times served at times not served.

At check in there was no internet so couldn't pay, then paid via the booking.com app. Paid for breakfast seperately the night before check out, was promised an invoice the day after (not at point of payment) but I never received this invoice despite having sent them an online message via booking.com

3.0 / 10.0

Uncomfortable and disappointing.

The location was good, with the Metro right in front of the Hotel. Most of the staff were helpful and polite.

They had messed up my reservation, so even though they gave me a double room on the first night, I had to change rooms the following day, which was inconvenient. The room was small and uncomfortable. It had a persistent smoke-like smell. The pillow was terrible, and it was just all rather dated and uncomfortable. Furthermore, I didn't feel fully safe/comfortable in the area.

3.0 / 10.0

Poor experience

Friendly staff

Dirty rooms, shower constantly flooded into bedroom, uncomfortable beds and pillows, noisy inside and outside of hotel, cold showers, no facilities

2.0 / 10.0

Wouldn’t stay here again

When we arrived, we were given our room keys and went up to the rooms. The noise from the roads outside was very loud. All through the night, we could hear the trams, horns beeping, and there is a manhole cover on the road that sounds like shooting when it’s been driven over. Made for an awful nights sleep. The curtains were very thin, not great if you wanted to lie in. The bed sheets had old make up on them. The staff were not the most helpful either. The advert said air con - there was none. You had to go downstairs to get the remotes for the TV. The cafe/bar didn’t actually do anything, felt like a waste of that area. You had to ask for a fridge, there isn’t one in the room like the advert suggests. We had booked for two nights, but after the first terrible night, we booked another hotel and moved. It’s also a bit out of the way from things like the Grand Place. Overall, we were really disappointed and wouldn’t recommend to anyone.

10.0 / 10.0

Fantastisch

Quietness, Safe area, super markets, excellent room, excellent service.

10.0 / 10.0

Quiet and comfortable place

One of the best hotels in Brussels, I travel a lot to brussels for work, and yes as they are hotels, but this one I will not change, very clean room, super comfortable bed, shower, bathroom, open 24h, very friendly and helpful staff, finally found a quiet place.

Alcohol is all that is needed

6.0 / 10.0

Pleasant

Close to the tram stop. Good bathroom. Daily cleaning.

Quite rude staff. They didn’t accept cash and could not provide any advice where to change 500-euro bills. The guy in the supermarket was more hospitable and informed me where it could be done.

7.0 / 10.0

I suggest

Location

Bed is not so comfortable

10.0 / 10.0

Exceptional

The great view, you literary could watch Atomium from window. The metro station is in front of the hotel.

9.0 / 10.0

Superb

Excellent location next to Metro and tram stops. Very clean and modern inside

6.0 / 10.0

Pleasant

Great location. Great staff.

The windows are not noise-cancelling so you can hear everything. Some people might have problems sleeping

7.0 / 10.0

Hotel offers acceptable accommodation for short stays.

Room was acceptable and included everything needed e.g. bedding, towels and fully equipped private bathroom.

Quite noisy as hotel is located next to public transport (which can be an advantage as well). Although clean, stains were visible on the linen and duvet had no duvet cover over it. Staff were very friendly and helpful, but very limited English vocabulary.

10.0 / 10.0

I will always come back to this hotel to feel at home.

Very friendly and helpful staff, clean room, comfortable bed, possibility to leave the luggage before check-in, and when leaving we also left our things there is a modern room where we were able to work on the computer in peace and quiet.

No alcohol, but there are bars across the street.

7.0 / 10.0

Good

Friendly, helpful staff

4.0 / 10.0

Disappointing

It is not as good as a 3-star hotel. Maximum 2 stars

10.0 / 10.0

Exceptional

Awesome, gritty neighborhood, really close to the subway, the tram, and several busses. Great pizza right across the street too. It was a good "home base" for our stay in Brussels.

There was a yelling lady downstairs late at night both nights. Maybe arguing with her bf or husband?? But the price was right, so no big deal.

1.0 / 10.0

horrible

management

4.0 / 10.0

Disappointing

it was very noisy and couldn't sleep; definitely not "soundproof" room.. good location, staff was friendly

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