(AM1581) Home 5/5 Private Pool & Jaccuzi, Free Waterpark

Super modern home. Enjoyed the home. It was as pictured and the property contact was very quick to respond to any questions we had! Would stay here again!

My family was beyond excited for our trip to Florida this summer and couldn't wait to enjoy the beautiful home we found on VRBO. The house was exactly as pictured/described. Our family of 7 had plenty of room to spread out and the house was absolutely gorgeous. It was clean and the beds/pillows were so comfortable. The private pool & hot tub were wonderful and the community pools were great as well. The community even provides a shuttle to the different amenities it provides and drops you off at your rental property; this was a pleasant surprise and a real welcome! Communication with property manager was easy and quick responses were always given.

Home was as stated. The pool was a lot smaller than pictured. Not enough bath towels for the full stay and fridge sis not get as cold as we like but overall it was a good rental.

I was originally going to give this house a great review, it's spacious and very pretty, rooms are larger than they appear in the pictures. Management was initially very responsive to all of our questions and needs. We even requested to stay another day. However the houses are extremely close together. On our last day we went out to universal theme parks, when we got back we discovered we had been robbed. The back sliding glass door lock did not work and was in a locked position but was opened, and the outside patio doors do not lock and you can't close curtains on the sliding glass doors, so it's like being in a fish bowl. Also unknown to us was that the downstairs windows were not locked. We called management to let them know an me they immediately let me know that was an external problem and not their problem and I should just call the police, which I did. Getting late into the night, the house was not secure and our safety was compromised. Management texted we could start at another property for the night. When we drove there we couldn't get through the gate. We turned around and couldn't get back in the gate we came from, our reservation was not in the system since it was after midnight. It took multiple calls to management to get problem resolved. Stayed at original property and barricaded the door with furniture so no one could get in. No follow up from management at all. Will never stay there again. Not safe and no cameras no alarm.