OCEAN VIEW ROOF TOP - HACIENDA BONITA @ventanas

We rented Hawk's Nest months ago. Before we arrived the entire description and photos of the place changed. We had difficulty finding the place due to the original paperwork we had printed off the computer. When we did find it, no one was there to let us in. We found the condo ourselves and found a key under the mat. Very odd. The place was so nice - but not a 3 bedroom separate house that this description says. The property manager never responded to any texts or questions. Having used VRBO numerous times, this was very surprising to us. The area, neighbors, and facilities were great as was the condo we were given, however, we would hesitate to rent again because we would not know what place we were getting

The place was beautiful to stay in, and it had a terrific view. There was even beer in the fridge when we arrived, which was most welcome. The place was clean and all the things required for a holiday were present.I have some suggestions which would go a long way to make the stay even more pleasant for guests1/ Have the property manager check the suite to ensure everything is working. The tvs, and the phone were not working and one TV needed to be replaced2/A booklet for English-speaking guests on how to run the TV, how to use the phone and the different appliances, including the barbecue3/ heads up for guests, you will need to buy fridge condiments like ketchup, mustard, etc. Most spices are available at the condo4/have the knives sharpened or at least have a sharpening stone available.We were sorry to leave early due to medical reasons, but we wished we could have stayed longer in this beautiful condoBTW The property manager was courteous and helpful

This is a really amazing location to stay, as we have been at Hawks nest several times. It's quiet, comfortable and has very well kept facilities. Really everything that we need for a restful refuge. We do enjoy going to town when we want to experience the nightlife, but always prefer to retreat to this type of place when it's time to rest.

If you took away the view the best way to describe the condo would be nice, if a little tired. Kitchen is very well equipped (never found soap for the dishwasher thou') and overall it was relatively comfortable. Couple of thoughts, not criticisms, the white condo ring binder needs to be clearer on things like trash, (only in bags!), the "new" front gate, and updates that reflect the newer grocery stores and other facilities. Also the syntax is obviously a translation from Spanish to English which is perhaps where some confusion might lie. Odd little things were noticed such as the patio doors don't fully close, there's a gap at the top. The two toilet seat don't quite fit the toilet bowls, requiring caution to avoid getting flesh caught and pinched! The two blue armchairs in the living room seem to have lost control of their seat springs which have pushed through the padding, which make them incredibly uncomfortable. The photos don't exactly reflect the current look of the condo or Club house, perhaps they should be updated. The addition of a ceiling fan over the dining table and in the master bedroom, (the floor fan doesn't do what a ceiling fan would do), would considerably reduce the A/C usage and bill. As I said these aren't criticisms, just thoughts on making the condo work better for guests.