Gatlinburg Cabin Free Tickets, Heart Whirlpool, Hot Tub, King Bed, Fast Internet

Perfect for two people, rates were very reasonable and in the artist community off e parkway.. away from the madness but only 10 minutes to the main Gatlinburg strip and 10 minutes away from entrances to the smokey mountain park. We loved it and very convenient to everything.

It was an adorable cabin, away from the noise of the towns, which was what we were looking for. My only complaint is it wasn't very clean, mainly the bathroom, cobwebs everywhere and baseboards very dusty but it could have been empty for a while. This particular cabin was dated, I did see some of their other cabins that looked newer and were more up to date and we would come back and stay in one of those. Check in and check out were a breeze. Hot tub was great. Just a very peaceful, relaxing visit.

We loved our stay at this cabin. It was clean and comfortable and we felt right at home. This particular cabin was very private on the back deck, which happened to be our favorite part. It was set up so nice with the outdoor sofa, fireplace, tv and hot tub! We spent a lot of our down time out there. During the times when we wanted to go into Gatlinburg, the commute was beautiful, yet quick. We definitely hope to stay at this cabin again!

My wife and I stayed in this cabin to celebrate our 20th anniversary. Our stay was scheduled for four days and three nights. When we arrived, we noticed there was poor water pressure, but didn't think too much of it as we were focused on celebrating our anniversary together. Over the next couple of days, the water pressure did not improve and on our third night there was barely enough water to brush our teeth with. We reached out to the Honeymoon Hills after hours staff and they said they would report the problem. When we checked out the next morning, we discovered that they had known about the problem for at least 2-3 days, but no one ever bothered to let us know that there was an underground water leak - apparently since the afternoon that we checked in. When we checked out, I let the office manager know that we would not be leaving until we had some sort of reimbursement. At that point, he called his boss (the owner who doesn't live in Tennessee) and asked about a reimbursement. She tried to talk us into a certificate that could be used on a future stay. I declined and said that we needed a financial reimbursement, especially since our stay cost us a large amount of money. She finally agreed and credited us one night's stay, but the average cost of our stay was still higher than normal, and I don't feel like what we got was worth the price we paid. The summarize my experience, I think this is a nice place. I think you'll be satisfied with your property. But, during our stay there were amenities we could not use, such as the heart-shaped tub, because the water pressure was so bad. When I tried to get the issue resolved, I found the customer service to be lacking, and honestly I think a lot of that has to do with the fact that the owner is out of town. A couple more things - this company will place a $200 hold on your credit card for damages that will not disappear until about a week after your stay. I had to call my credit card company and have their hold manually removed myself. Also, my reimbursement didn't appear on my account until about a week after my stay. The internet in our cabin was intermittent, so you'll probably need to rely on your own data for internet use. This place has great potential, but the customer service needs a serious upgrade. They also need to get rid of the automated answering service because it is very difficult to find a human to talk to during office hours.