Parque Santiago II Duplex

This is our 5th year booking this particular apartment. Love the large balcony with sun loungers. So convenient to shopping, restaurants etc. Will be back in 2026, without fail. Nothing in relation to apartment. However, unlike previous years there was no Security to stop groups from partying on balconies, in the gardens below the apartment or to break up rowdy behaviour in the evening, 4 nights were uncomfortable due to same. A notice is needed also at the gates advising people to be quite while using internal corridors. The current sign is not visually strong enough. Felt so sorry for permanent residents of complex.

Love location of apartment in the complex. Nothing as far as we are concerned.

Very clean everything and new renovation

The best thing about this apartment was the balcony and its view. On arrival we were greeted in the street by the agent whom did not seem to know where the apartment was located. When we arrived at the apartment on the surface it seemed OK, however as we had already stayed in two other apartments on the same complex. This one did not meat the same standard. To be fair on entrance the apartment seemed clean however on inspection the floors, kitchen cutlery and shower tray were dirty. In our opinion the apartment is not suitable for elderly or small children. There are steep steps to the first floor, but there is no secure banister. On the wall is an old rope which you have to use to pull yourself up the stairs. This rope is dirty, frayed and very dangerous. The apartment is tiered and we had to fix a number of things in the apartment. The first thing was the shower door which was hanging off. The bathroom door handle which was loose and the fan. Furthermore there is no air conditioning in the apartment and if you go during the summer months this could be a problem as the bedrooms are small. Overall, this apartment needs updating and some of its soft furnishings now need replacing.