Hào Anh Villa Hội An

Excellent location

The bathroom had a little bad smell

The facilities were spectacular. The service was impeccable; Hoa helped me with everything and made me feel right at home. The pool was wonderful; believe me, with Vietnam's climate, a place like that is a huge plus. The room was perfect: large and spacious, and the bed was incredibly comfortable. All at a reasonable price. I highly recommend staying here; you won't regret it.

I didn't like leaving; my stay in Hoi An felt too short.

Quiet and peaceful for the most part school across from the villa sometimes has open days which are noisy.

Furniture being dragged across the floor in other rooms at all hours of the night.

Manager/owner woman was very rude and insulting, threatened to call police due to an international banking issue causing payment to take around 2 hours longer than expected at check out. It was very stressful as even though id explained we had lost our bank card so couldnt withdraw cash and was cooperative through the entire process she still demanded immediate payment and threatened to go to the police and social median if payment wasnt immediate. Payment was of course successful once cleared to her bank from ours and feedback submitted directly to manager/owner. Sometimes foreign guests with international banking doesnt always go smoothly when issues arrise whilst travelling. Manager needs hospitality and customer service training.