The Keelman

Top rated by guests
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review stars
8.2Excellent
(734 Ratings)
"Went for a short stay. Got theraputic rest and food. Staff excellent."
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8.2 / 10.0
Excellent(734 Ratings)

Hotel in Newcastle upon Tyne


Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Located in Newcastle upon Tyne, 4.5 miles from MetroCentre, The Keelman has accommodations with a garden, free private parking, a restaurant and a bar. The property is around 5.7 miles from Newcastle Train Station, 6.1 miles from St.

Amenities at The Keelman

Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Bar
WiFi/Internet
Garden
Accessible Parking
Family friendly

Map of Newcastle upon Tyne


Available Rooms

$$$$
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Ratings and reviews

8.2 / 10.0
Excellent(734 Ratings)
100% verified reviews
3.0 / 10.0
Fine location but disorganised management left staff unable to deliver adequate service.
It's location on the hadrian's wall path is convenient.
Unfortunately a big mixup on payment resulted in them requesting payment more than once. After attempting to resolve this with members of staff at the property was then sent another bill by email a week after my stay. This despite having staff reassure me it had all been dealt with (and I had certainly been charged). Being asked to check my account to ensure I hadn't been charged twice doesn't fill with confidence, but to then receive another bill after this takes the Mickey a bit. Also a miscommunication about mealtimes. Sunday food serving takes last orders at 5:30pm, nothing necessarily wrong with that. I checked the evening before and was told that the breakfast would begin service at 9:00am (very late when you are walking). I then arrived for breakfast at 9:05 and the entire property was locked. Not just no breakfast but no service of any kind. I would have understood if they weren't serving breakfast, but in that case the staff should have been made aware of this information so that when I asked I could have made other arrangements. Essentially I was left late, hungry and being chased for a bill I had already paid. Overall the staff seemed lacking the basic information they needed to perform their duties. They were made to look clueless by inadequate management practices.
6.0 / 10.0
We have stayed twice before and alway found staff, food, cleanliness good so to stay we were disappointed would be an un
Nice location, excellent staff
Lack of staff the ones working were run of their feet trying to do everything . NO BREAKFAST and food at night poor
7.0 / 10.0
If you’re a Hadrians Wall walker or a rower it’s ideal. It’s good. I’ll stay again.
Friendly staff. Handy for me to rowing clubs and Hadrian’s Wall route.
A bit dated in terms of the rooms.
4.0 / 10.0
Disappointing stay
Location was great for our rowing race, bed was comfortable, very powerful shower and had opening windows rather than Aircon.
We were made to feel an inconvenience when we arrived, we were late to check in but had phoned before hand and told this wouldn't be a problem. Food service stopped at 8pm and breakfast wasn't served until 9am with no flexibility. We therefore had to have dinner somewhere else (hence the late check-in...) and had to miss breakfast. They were unable to offer us anything for breakfast other than some apples. There is no one on site overnight. We accidentally locked a key in one of the rooms in the morning as we were packing to leave and then could not get back in and could not get hold of anyone at the pub as there was no-one on site. We phoned and left messages to try and get hold of someone but apparently the phone number goes to the office and there is no-one there on the weekend! Rooms were quite dated and not very clean, particularly the carpet and there were some hairs in the bathroom. The rooms are not in the main pub - we were in two separate buildings at opposite ends of the site, one involved making our way through a marquee.
5.0 / 10.0
Lack of maintenance lets down good accommodation
Great location and comfy bed
Room 8: The shower water temperature could not be adjusted from scalding hot and the bath plug does not work The extractor fan, despite coming on, must be blocked as it does not extract The heating is very difficult to control. We cooked all night unless the french doors were open, which is then not secure The bathroom radiator is unsightly with peeling paint and copious rust Our original allocated room had not been cleaned and had no bedding.
7.0 / 10.0
Quiet, comfortable, hot (in mid winter).
Clean, good location, friendly staff.
A bit tired - radiator couldn’t be turned off as cap was broken so room was very hot, blind couldn’t be lowered as no chain.
6.0 / 10.0
I’ll not be staying again until they do breakfast.
It’s a lovely old building
This place doesn’t do breakfast! They say it’s available, but it’s NOT There’s nothing in close proximity to get a breakfast either.
6.0 / 10.0
Okay for my work location
Location for where I was working, plenty of parking, nice pub and food, friendly staff.
No breakfast offered at that time.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Keelman. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Keelman pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Keelman?

We found 9 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and bar.


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