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B&B Kelly Plus

Property building, Bird's eye view

Property building, Neighbourhood, Other

Property building, Day

Facade/entrance

Kitchen or kitchenette

7.5Good

(48 Ratings)

"The studio is very proper, modern style, fully equipped with small kitchen and price offer"

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(48 Ratings)

Apartment in Lausanne

2 guests · 1 bedroom · 1 bath

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

About this apartment rental

B&B Kelly Plus is located in Lausanne, just 1.5 miles from Palais de Beaulieu and 2.2 miles from Lausanne Train Station. Both free Wifi and parking on-site are accessible at the apartment free of charge.

Amenities at B&B Kelly Plus

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Garden

Free parking

Map of Lausanne

city location on map

Nearby attractions

the flower clock

Muséum d'histoire naturelle

Mines de Sel de Bex & Boutique

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(48 Ratings)

"The studio is very proper, modern style, fully equipped with small kitchen and price offer"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(48 Ratings)

Apartment in Lausanne

2 guests · 1 bedroom · 1 bath

Reasons to book

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more

Map of Lausanne

city location on map

Nearby attractions

the flower clock

Muséum d'histoire naturelle

Mines de Sel de Bex & Boutique

About this apartment rental

B&B Kelly Plus is located in Lausanne, just 1.5 miles from Palais de Beaulieu and 2.2 miles from Lausanne Train Station. Both free Wifi and parking on-site are accessible at the apartment free of charge.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Garden

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(48 Ratings)

100% verified reviews

4.0 / 10.0

A decent stay turned sour.

There were some rules that were not clearly displayed where they wanted cash and I had to go find a cash machine in order to make the checkin. Plus it was quite a bit of money that they give you back at the end of the trip considering no other country used Swiss francs. So you are stuck with a large sum of money. However the studio was well located and perfectly fine in a nice building.

A day before traveling I was informed that I will have to vacate the place 2 days before the end of my trip because of works to be done. I was offered to stay in a guest house nearby. Not only it was a category beneath what I paid (I felt cheated), but also the room they put me in didn’t have a proper bed. It was a sort of round couch with really soft matrix and a plastic linen. Bathroom was outside the room and in an attic and extremely uncomfortable to shower. In fact it was the owners house with their house rules, which made me quite uncomfortable as there were no real privacy (which I strongly value during my trips). A sour experience specially after being told the change was going to be an upgrade, which was exactly the contrary. Stay away from the guest house.

10.0 / 10.0

We had a good stay as couple and doing road biking around the lake and a very lovely contact to Kelly and Vincent. Many

The studio is very proper, modern style, fully equipped with small kitchen and price offer

Distance to center (but it was ok)

10.0 / 10.0

Would recommend to friends

The studio is so nice and clean, equipped with also kinds of kitchen tools. The quilt and towel are both thoroughly neat. Most importantly, the landlady is so hospital and talkative.

The location is a bit remote. It takes about 5 minutes to the nearest bus station.

1.0 / 10.0

Horrific

Nothing

My stay at this hotel was beyond disappointing. It was an appalling experience from start to finish, and I strongly advise others to avoid it. Here are the key issues I faced: 1. Room Conditions The room was nothing short of a disaster. Dust had accumulated everywhere—on the furniture, fixtures, and even on the surfaces we used. Despite trying to clean it ourselves with baby wipes, the dust kept resettling, which made it impossible to feel comfortable. Underneath the bed was an absolute nightmare. It seemed like it hadn’t been cleaned in months, with layers of dirt, dust, and debris that had clearly been ignored by housekeeping. The level of neglect was shocking and completely unacceptable for a hotel. 2. General Cleanliness It wasn’t just the room that was dirty—the entire hotel lacked basic hygiene and upkeep. Common areas looked poorly maintained, with visible signs of dirt and grime. This made the whole place feel unpleasant and unhygienic. 3. Staff Attitude The staff, particularly the front desk team, were some of the worst I’ve ever encountered. They were rude, unprofessional, and indifferent to our concerns. Despite traveling with my family, we received no consideration or empathy. Their lack of hospitality made an already bad experience even worse. 4. Management and Oversight It’s clear that this hotel is poorly managed. There seems to be no accountability or effort to address basic issues like cleanliness or customer service. This reflects a complete disregard for guest satisfaction, which is unacceptable in the hospitality industry. Impact on My Stay Staying here with my family was one of the worst decisions I’ve ever made. We felt uncomfortable, unwelcome, and deeply dissatisfied throughout our visit. Instead of enjoying our trip, we spent most of our time dealing with these issues and regretting our choice of accommodation.

9.0 / 10.0

Great choice which I strongly recommend

Clean and very well located

4.0 / 10.0

Frustrating experience

The studio is located in a new apartment block, it was very clean and has good public transport connections to the city. The bed was comfortable.

Taking a break from camping in the Alps, my wife and I decided to stay in Lausanne for 3 nights. On the Booking app we searched for properties in the area with free parking and a laundry. This one came up. 1) Be aware that it does NOT have free parking and you are informed of this only after already booking, when you receive a very long "terms and conditions" email from the owner. You can either leave the car in front of the building with the parking clock on the dashboard which you have to move every 4 hours; you can leave it on the parking behind the building which is free only on Sundays; or pay the owner 10 CHF/day to park in the garage. 2) We could NOT use the laundry! The owner explained that we simply need to make an account for the service and we can use it - this is not the case! We made an account, and then received a confirmation email that they will activate it within 48 hours. As per the contract, you would then need to charge the new account 3 days before first use of the washing machine! So this would only be useful for someone staying in the flat for a long time. The contract then specified that we can only cancel our subscription by sending a registered mail via regular post! Very frustrating! We then went to a regular laundromat 10min walking distance away, and did our laundry there. 3) At check-in, we signed a long inventory list specifying all the items in the flat. This is common when renting a flat for a long period, but never happened to us yet at B&B's, and we travel a lot! The owner then took a picture of my credit card and even insisted to provide the 3-digit CVV number on the back of the card! I expressed my hesitation but the owner dismissed it. I then called my bank clerk who told me to never disclose this security number to anyone and suggested to block the card to be on the safe side! Again, very frustrating and not something you would wish to experience when on vacation.

10.0 / 10.0

probably one of the best accommodation in area

Its clean and modern. Owners were very kind and resposive.

9.0 / 10.0

Pobyt udany. Bardzo ładne miasto. Miła i uczynna gospodyni.

Lokalizacja w spokojnej okolicy.

10.0 / 10.0

Volveremos

Excelente ubicación muy cerca del destino de nuestro interés, muy completa la instalación y un excelente trato 🙂, Gracias

10.0 / 10.0

Le top

La personne à la réception très très bien

Rien

5.0 / 10.0

Belle appartement, ⚠️ au garage et au check in.

L'appartement est très propre et bien situé.

L'option garage non est clair, on ha pris le garage en réservation et même si il est signé comme INCLUS on nous a demandé de le payer en cash. Mes parents non pas utilisés ni la cuisine ni la table et au check out sous la feuille A4 il on trouvé une petite raie sur le verre et ci demandait 50sf aussi en cash nous avons refusé. Dans l'enveloppe della caution de 250 sf il y avait déjà plus que 200.... dans son sac 👜 Demande: comment elle savait de la retenue pour le verre en avance ??? Regardez sous la feuille A4 au check in.

1.0 / 10.0

Séjour annulé. Retour en France bredouille

Réservation pour rien personne au lieu indiqué pas de code ni même de numéros de téléphones, je suis toujours en attente de suivi mais vous êtes plus préoccupés à faire vos mails de satisfactions plutôt que de répondre à vos clients. C’est bien la dernière fois que je passe par Booking pour un voyage -390€ ça m’a soigné.

1.0 / 10.0

Une expérience catastrophique, à fuir absolument !

Rien

Nous avons passé une nuit dans cet établissement, et c’était une véritable horreur. Voici les nombreux problèmes rencontrés : 1. Caution imprévue de 250 CHF à l’arrivée, jamais mentionnée dans la réservation. 2. La dame à la réception était en retard et semblait ignorer que nous avions réservé. Une attitude extrêmement arrogante et désagréable, elle nous a même dit qu’elle n’avait “pas besoin de nous” et qu’on pouvait “annuler si nous n’étions pas contents” — sans possibilité de remboursement, bien sûr. 3. Frais cachés : 4 % supplémentaires à payer en cash car la réservation a été effectuée via Booking, non mentionné à l’avance. Les taxes de séjour également exigées uniquement en espèces. 4. Le parking censé être inclus dans le prix ne l’était pas : j’ai dû me garer dehors en zone bleue. 5. État de l’appartement déplorable : un trou dans le plafond avec des câbles électriques visibles, pas de shampooing, des serviettes pour une seule personne alors que la réservation était pour deux, et pas de duvet — uniquement un simple plaid. Le pire : il faisait extrêmement froid, on sentait une climatisation souffler toute la nuit, rendant la situation invivable en plein hiver. 6. Un scandale en matière de sécurité : le détecteur de fumée, mal fixé au plafond au-dessus du lit, est tombé sur nous en pleine nuit. En vérifiant, nous avons découvert qu’il n’avait même pas de pile ! Une négligence inacceptable et dangereuse. 7. Conditions abusives pour le départ : un état des lieux à rallonge, inspection minutieuse de chaque détail, et menace de facturer 50 CHF/heure pour nettoyer la cuisine, information jamais mentionnée à la réservation. Je déconseille fortement cet établissement. Une gestion déplorable, des frais cachés, des conditions inadmissibles et un logement loin d’être conforme aux standards annoncés. C’est un lieu dangereux et inconfortable, à éviter absolument !