The Grotto

7.5Good

(454 Ratings)

"The location is great and so are the rooms!"

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(454 Ratings)

Inn in South Shields

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsBar, Accessible by lift and more

About this inn

Featuring a bar, The Grotto is located in South Shields in the Tyne and Wear region, 1.7 miles from Sandhaven Beach and 5.8 miles from Stadium of Light.

Amenities at The Grotto

Free Parking

Non-smoking

Bar

Accessible by lift

Map of South Shields

Nearby attractions

Beamish, the Living Museum of the North

13 mi

National Trust - Cragside

Available Rooms

$$$$

7.5Good

(454 Ratings)

"The location is great and so are the rooms!"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(454 Ratings)

Inn in South Shields

2 guests · 1 bedroom · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsBar, Accessible by lift and more

Map of South Shields

Nearby attractions

Beamish, the Living Museum of the North

13 mi

National Trust - Cragside

Available Rooms

About this inn

Featuring a bar, The Grotto is located in South Shields in the Tyne and Wear region, 1.7 miles from Sandhaven Beach and 5.8 miles from Stadium of Light.

Amenities

Free Parking

Non-smoking

Bar

Accessible by lift

Ratings and reviews

7.5 / 10.0

Good(454 Ratings)

100% verified reviews

10.0 / 10.0

Great and staff so welcoming and friendly will definitely be back 100 precent

The location is great and so are the rooms!

Nothing

8.0 / 10.0

Anniversary treat

Lovely place to stay. Great experience. The staff were really friendly and welcoming. Food in the restaurant was lovely. Definitely be back very soon.

The car parking was a bit expensive considering half the carpark was flooded the other half was full of potholes

5.0 / 10.0

Ok for one night, to see the view

Location

Heating didn’t work properly, restaurant poor, staff inexperienced. No one present in the building after 10pm and before 8am.

4.0 / 10.0

wouldnt return

room wasnt worth the money i think the lift had more space

bed was terrible springs sticking in our back . empty pop bottles behind bedside tables

1.0 / 10.0

disappointing , worst breakfast experience ever

the location

conceivably the worse breakfast we’ve experienced ever in a hotel…. the whole place needs a deep clean the bathroom was a joke and we had to wait 15 minutes for the water to run hot in the shower , the mattress was cheap and uncomfortable as were the pillows and the duvet was too small for the bed. There was only one bedside lamp which was covered with dust. The room smelt of drains as mentioned in previous reviews we hadn’t read the reviews as we booked that morning to visit South Shilelds on a whim to see friends . the breakfast as stated in previous reviews also was appallingly bad. stale pastries , the cheapest boxed boxed juices imaginable, one tatty stale white loaf for toast the water boiler was stone cold so we couldn’t make tea and the coffee was so bad we went to the bar and asked for proper coffees for which we were charged . Our room was a £145 (superior!) last minute one so i dread to think how bad the cheaper rooms available are . Since staying we have read the other reviews which means management have been made aware and done nothing which is a shame as the location is amazing and unique and this place could be so much better with some effort a final note , the lift is shut at 10 pm you have to access the hotel down the steep steps to the beach which were poorly maintained and badly lit .

7.0 / 10.0

We had a lovely time , staff were fabulous , just needs a bit of TLC

Beautiful views , really nice decor

Room 5 had loose toilet seat ,cold tap was also very loose and no hot water for shower, had to ask for plates dishes bread at breakfast , nothing was topped up , not enough milk and tea in the room

8.0 / 10.0

Enjoyed it loads but rooms definitely need a cleaner

It was very unique and romantic

Place was clean but the room wasn’t

9.0 / 10.0

Good stay would go again

In an amazing location and lovely staff

A few things like towels not in room first night. Heating intermittent.

8.0 / 10.0

Tranquil

It was on the sea front and very peaceful. Staff very friendly and happy to help. Second room was clean and fresh.

First room wasn't made up. Changed rooms so no issue. Have to also pay for parking, which I felt should be in with the price.

4.0 / 10.0

The whole place is disjointed apart from one barmaid the rest of the staff have no idea I had to clean our tables so we

The location

We could not see out of the glass doors in our room they were filthy and hadn’t been cleaned in a long time £220 paid for this room I’d of liked a refund tbh

10.0 / 10.0

Perfect setting. Perfect hotel.Beautiful inside.

This hotel and setting is so special.It has breathtaking views.The hotel and takes your breath away.Inside is beautiful.Unique and mind blowing. Definately everything i hoped it would be.AND MORE.

We had room number 1 .Its absolutely beautiful inside but it wasnt really cleaned properly.A lot of dust and the bed mattress has springs sticking into you.It wasnt a comfortable sleep at all.I think a new mattress is needed (a premier inn mattress)and just really more attention to detail.Hopefully when we return it will have a new mattress.

8.0 / 10.0

Overnight stay arranged as gift for wedding anniversary. Venue spectacular let down by food

Location excellent and sea views exceptional

Continental breakfast poor . Bread for toast had mould on it and no staff available to inform and request more.brought. Evening meal fine though no lobster in dish ordered which was disappointing

10.0 / 10.0

Highly recommend

Staff were lovely welcoming and friendly, very quirky and unique hotel Perfect location

The bar closes at 10pm

10.0 / 10.0

Hidden gem

The scenery was beautiful it's a hidden gem the staff were great and a very relaxed environment

8.0 / 10.0

The stay was lovely apart for outside area.

The hotel was lovely, situated in good place

The outside area was very untidy bin overflowing tables left with empty glasses and rubbish left on them.

6.0 / 10.0

Fantastic views - thats about it

The location and views are just stunning! Absolutely beautiful.

Oh my - this was our anniversary so a treat away for the night. Whilst you couldn't want for a more perfect location, steeped in history with fantastic outlooks, that is where the best parts stop. The room was very, very small. One side of the bed have obviously been favoured, as there was a massive slope to one side, meaning a very uncomfortable nights sleep. The carpet was dirty and there were wrappers and bits under the bed too. We had booked in for a meal for our anniversary, my husband had the Surf and Turf Burger, which was really underwhelming and at £27 extremely expensive for what was served. The chips were brown and had either been pre fried or really over cooked. My fish was OK, but not a great size and again, the chips were not good at all. Breakfast is cereal, toast or a croissant with Tea, Coffee or juice, which was ok but nothing to write home about. With food, drinks, and the room we spent around £300, which in hindsight we would rather have spent elsewhere.

1.0 / 10.0

Great place needs a professional taking over

Location fab

It was dirty really bad I didn’t eat because of the hygiene risk

8.0 / 10.0

Loved it. Really enjoyed our night away. Very peaceful and tranquil.

It was very qwerky. Been wanting to go here for a long time and I had the opportunity so I booked it. It didn’t disappoint. Well worth checking it out. Would highly recommend it.

The fact that you have to pay for the car park. Bit annoying when you are staying there. Also rooms were very warm could do with a fan as the seagulls are too noisy to open the top window in the room.

1.0 / 10.0

Absolutely terrible

Not much to like room had cobwebs everywhere units were sticky from previous Drink spills .. BED WAS BROKEN ROOM 8 NEAREST TO WINDOW ...very uncomfortable....booked this for friends as a surprise..standards were very low ...

Didn't like the the very rude manager when I rang up to complain ..put the phone down on me ...

10.0 / 10.0

Very pleasent

Staff where lovely nice location nice view .

9.0 / 10.0

The location was so great it made up for a cold shower

Location, location, location with friendly staff

Could have a hot shower

10.0 / 10.0

Beautiful Room and stay

The room was absolutely beautiful, we stayed in room 6 and the view's from the bay windows were gorgeous. The food in the restaurant was lovely and the staff were really helpful and friendly. My now fiance proposed to me in Marsden Rock to top of our stay

1.0 / 10.0

Never again

Location

Cleanliness food ambience

8.0 / 10.0

Enjoyed stay , really nice staff , would recommend food coverings on breakfast fruits & cakes as lots of small flies

Lovely location right on the beach

Windows grubby , which spoilt view , few cobwebs on ceiling .

10.0 / 10.0

Pearl Wedding Anniversary shirt stay

Room 6 was fabulous, views amazing! The staff were so friendly and helpful. Had a wonderful stay x

5.0 / 10.0

Beautiful setting and views

No cups in room. Coffee, sugar tree empty. Dirty towels left on the back of the bathroom door full of dirt and makeup

6.0 / 10.0

Superb location but disappointed with room and facilities.

Location

Lack of hot water. Small room. Had to ask for towels and cups when we arrived. Room not made up for second night.

7.0 / 10.0

Locked into brilliant views

Location on the beach, amazing views, the photos I took were at night, 8pm and 3am - high tide and low tide. Some of the staff were great, especially the gent who checked us in and served on the first night, after that the quality diminished.

Our checkout was a tad rushed, due to the fact the lift is supposed to be unlocked at 8am, but the staff member didn’t come down the lift until 8:15, then proceeded to lie to us that she was coming back up from downstairs as there was issues with the lift (we watched the down arrows on the lift, I had been sitting in front of the lift for 30minutes watching those lift arrows and pushed the button first) During our stay there was no reception, nor and available wifi, so I was able to sleep, but between 10pm and 8am there is no option unless you want to walk up and back down …. I would say 10+ flights of stairs. The food presented well, but did not compare to the cooking quality I’m used to, but the drinks made up for it.

10.0 / 10.0

A unique property with spectacular views.

Unique and stunning location. We had the family room. Had just about everything you needed. The view was spectacular. Staff were so kind helpful and friendly.

Could have had bottle water in the room.

10.0 / 10.0

Cave room with clawfoot tub, exceptional

Our room was on the ocean carved in a side of a mountain… Pretty much a cave room. The bed was comfortable and the linens were high-quality. I had a clawfoot tub, which made the stay perfect.

There was nothing I didn’t like about the property

7.0 / 10.0

Beautiful quirky hotel with stunning views.

The location and view were amazing.

The food was expensive

5.0 / 10.0

Disappointing birthday

The sea view and the surrounds were beautiful

While the sea view from my room was amazing and the surroundings beautiful too. unfortunately I didn't spend alot of time at the grotto as it was my birthday and I was looking forward to having a nice relaxing meal and a few drinks with my sister unfortunately that did not happen as there was a problem with the gas and they stopped serving food we didn't eat all day as the grotto is known for lovely meals as well as there location but it's not close to any restaurants and as we don't know our way around or bus routes ect and I wasn't prepared to pay for taxi fair as I was expecting to stay in a beautiful beach hotel with lovely food! I had to call my partner back who had our baby with him! To take me and my sister to morrisons we could not stay in the small town we found as he had to get back home with the baby so me and my sister ended up having a pot noodle in the room.... Yes my birthday meal was a pot noodle! as we were told by staff that the gas would not be back on and there would be no food however once we got back the gas was on but they would not serve us as they were fully booked now!! I was extremely disappointed as to not even be offered a cold plate of finger food or sandwiches ect I have a room booked for the 15th for father's day but my first experience at the grotto for my birthday was disheartening and disappointing and ruined my birthday a little bit I'm a bit concerned that this might happen for my partners get away here for father's day.

2.0 / 10.0

Don’t bother

Place was dirty and room run down with dirty linnen and pillows 😕

Lots of things

10.0 / 10.0

Fab location & lovely home from home stay

Simple regular choice - perfect

Windows cleaned & shiny to enjoy the view more although thousands of daily seagulls & sea winds etc

9.0 / 10.0

Quite the quirkiest place we’ve stayed - much enjoyed

Amazing location with fabulous friendly staff. We had an excellent evening meal there. Good welcome tray.

How could you not like this place?! However not a venue for anyone unable to tackle a spiral staircase.

10.0 / 10.0

Perfect getaway

Location was surreal, staff extremely helpful and friendly, couldn't do enough to make your stay as perfect as possible.

I couldn't complain about anything, the water pressure wasn't ideal, but staying in a cave in a remote location- this isn't really something to complain about!

7.0 / 10.0

Pleasant, staff friendly, location great.

Great location right by the sea, which if your a light sleeper the waves may keep you awake or can actually be therapeutic.

The lift is a little slow, but due to the nature of the building and location. The view is worth it. Perhaps a little WiFi signal would be good if it could happen. Had to keep going up to the top to get signal.

4.0 / 10.0

We booked bed and breakfast for 3 nights, breakfast cereals or toast, definitely not continental! And doesn’t advertise

Beach front, although very untidy and in need of a clean and paint around the seating area

Entrance very scruffy again needs a clean, and paint not welcoming at all

FAQs

Is parking included with this inn?

Parking is not specified as an available amenity at The Grotto. For more information, we encourage you to contact the property about where to park.

Is there a pool at this inn?

We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.

Is The Grotto pet friendly?

Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Grotto?

We found 4 amenities for this rental. This includes free parking, non-smoking, bar, and accessible by lift.

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The Grotto

Inn in South Shields

Reasons to book

About this inn

Amenities at The Grotto

Map of South Shields

Nearby attractions

Available Rooms

Inn in South Shields

Reasons to book

Map of South Shields

Nearby attractions

Available Rooms

About this inn

Amenities

Ratings and reviews

FAQs

Is parking included with this inn?

Is there a pool at this inn?

Is The Grotto pet friendly?

What amenities are available at The Grotto?

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