Cusco Hotel Boutique

La habitación es muy amplia, con buena iluminación y ventilación, la cama súper cómoda para un buen descanso, el personal muy atento

Comfortable rooms, attentive staff, great value

Excelente atención por parte de recepción, en los desayunos, al igual que el personal que trabaja en el lugar, la habitación asignada 10 de 10, excelente lugar para hospedar.

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I can’t say anything about the hotel itself, but I can comment on how they handle reservations. One (!) day before check-in, I received a message stating that the room I’d booked with two single beds was only available with one double bed. That would have been fine—I even accepted it. Then, on the day of arrival (!), I received a message saying the room was no longer available at all. I was then offered the option to move to a B&B that was nowhere near the standard of this hotel. I had no choice but to accept this offer. I find this last-minute cancellation of the reservation unacceptable. So be careful when booking! You might find yourself being moved out on the very same day—to a significantly lower standard of accommodation.