Alilo by Muuk
Top rated by guests





8.1Excellent
(86 Ratings)
"Wonderful stay, Fernando and Francisco were so helpful and friendly over the course of our stay. Beautiful grounds, very clean rooms and building."
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Located in Tepoztlán, 13 miles from Robert Brady Museum, Alilo by Muuk provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.
Business facilities
Airport transportation available
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Garden
Family friendly
Smoking allowed
Safe
Key access
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(86 Ratings)
"Wonderful stay, Fernando and Francisco were so helpful and friendly over the course of our stay. Beautiful grounds, very clean rooms and building."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The place is clean and it has more amenities than expected
Low WiFi signal
Kind of expensive
8.0 / 10.0
Very clean and nice
Is not the best location but is just 3 min drive to town.
Service very bad, restauran bad service
10.0 / 10.0
Wonderful stay, Fernando and Francisco were so helpful and friendly over the course of our stay. Beautiful grounds, very clean rooms and building.
As others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox for a few days
10.0 / 10.0
the people, the place
there arent dinner
9.0 / 10.0
This is a small hotel with only 15 rooms. It is great if you don’t want to be around a lot of noise. It has a restaurant, a pool, a small gym, bar and one shared living room. The food is really good and it’s not expensive. It is close to the town and closer to the bus station. The Rooms are really clean and also you have a big green area.
It does not have a good internet connection so it’s not a good option if you’re planning to work in the hotel. The only place with internet is in the lobby but in your room you will not have internet. The cellphone signal is also pretty bad. You can receive sms and WhatsApp but just that. The pool had a lot of dust but it was due to a the windy time in Tepoztlán
10.0 / 10.0
Estancia tranquila y confortable
6.0 / 10.0
The place is quite, clean, and has plenty of space
The water in the pool was so cold.
You can't bring your own drinks to the pool, you have to buy from their bar, but beers were warm and the liquor is limited to some not so good ones.
The room we got was in front of reception and next to the door out, our view was the parking lot :(
We didn't try the food, people that ate in there told us not to, it wasn't good
8.0 / 10.0
Las instalaciones
En lo personal siento q esta un poco sobre valorado
7.0 / 10.0
La piscina, la cubren por la noche y la temperatura del agua es muy agradable
Las habitaciones son un poco pequeñas para las dimensiones del complejo. El bar y restaurante son muy caros, además te cobran una fianza de 1000 pesos. Hay que usar vehículo para moverte, está lejos de la carretera y del pueblo.
2.0 / 10.0
El trato de los meseros y el botones
Yo pagué casi seis mil pesos por una habitación doble y me dieron una muy pequeña de cama matrimonial que no tenía ni una silla para sentarse. La relación precio-calidad es desproporcionada.
10.0 / 10.0
La atención
6.0 / 10.0
La comida
El resto todo es bastante malo
El acabado del hotel, el servicio, el precio
10.0 / 10.0
La habitación que los tocó, nos encantó la terraza, el día que llegamos nos recibió un atardecer bellísimo
la hospitalidad de todos los que trabajan en el hotel, muy amables y muchas sonrisas
la alberca esta deliciosa
el restaurante, si comida muy rica
todo me gusto, un lugar increíble para desconectarte, relajarte y disfrutar de la naturaleza.
9.0 / 10.0
Muy bonita habitación con todas las comodidades, muy limpia y con mucha tranquilidad. Javier nos atendió de lujo muy atento siempre.
Le falta un poco de mantenimiento a las alberca. Nos hospedamos un lunes y apenas ese día la limpiaron. El agua estaba un tanto turbia y no prendieron la calefacción
10.0 / 10.0
Habitación súper cómoda y amenidades muy limpias. El personal súper amable.
Un poco obscuro el camino para entrar al hotel de noche
10.0 / 10.0
Muy cómodo
Todo bien
4.0 / 10.0
Ubicación
1) Las suites no corresponden a suites solo por tener una cama queen o king.
2) la tarifa se nos hizo alta para lo que te dan
3) la alberca muy sucia un viernes en la tarde
4) casi nos echan a perder prendas para una boda ya que al solicitar nos dieran una plancha, esta estaba muy sucia y emitía óxido!
5) El domingo en la tarde noche nos dejaron completamente solos en toda la propiedad, no había otros huéspedes y mucho menos alguien de administración o seguridad, apagaron todo, ni los pasillos dejaron luz, nos sentimos seriamente vulnerables por la inseguridad de la zona y ellos que nos dejaron abandonados y sin avisar absolutamente nada, solo tenían un portero y ya. Decidimos salirnos a otro lugar a las 10pm por cuestiones de serio riesgo. Terrible que un hotel te haga eso.
7.0 / 10.0
El lugar es lindo
Poco personal, lentos, caro para el servicio que tienen , de noche el hotel fantasma no hay nadie , lleve un grupo de boda y no toman en cuenta cómo planner un descuento o mi habitación como cortesía . No saben resolver . Varios de mis huéspedes tuvieron que cargar sus maletas a su habitación como yo
6.0 / 10.0
La alberca
Súper ruidoso, muy caro para la mini habitación que me toco, el personal x
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Alilo by Muuk. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Alilo by Muuk. Enjoy the water!
Is Alilo by Muuk pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Alilo by Muuk?
We found 21 amenities for this rental. This includes business facilities, airport transportation available, free wifi/internet, free parking, and air conditioning.
