The Robertson Bukit Bintang by PILLOWTALKS

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The Robertson Bukit Bintang by PILLOWTALKS Hotel in Federal Territory of Kuala Lumpur
Swimming pool
The Robertson Bukit Bintang by PILLOWTALKS Hotel in Federal Territory of Kuala Lumpur
The Robertson Bukit Bintang by PILLOWTALKS Hotel in Federal Territory of Kuala Lumpur
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8.6 / 10
Excellent(2,930 Ratings)

Hotel in Federal Territory of Kuala Lumpur

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

The Robertson Bukit Bintang by PILLOWTALKS offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Kuala Lumpur. Visitors can take advantage of complimentary parking directly at the hotel. The accommodating team at the reception will aid you with amenities such as luggage storage.

Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.

Smoking is limited to specified smoking zones.

Each accommodation at The Robertson Bukit Bintang by PILLOWTALKS is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At The Robertson Bukit Bintang by PILLOWTALKS, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.

In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of a refrigerator can be found.

The Robertson Bukit Bintang by PILLOWTALKS offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Should you be particularly discerning in your dining choices, you will surely appreciate having access to the on-site BBQ facilities provided at this location.

The Robertson Bukit Bintang by PILLOWTALKS provides a superb assortment of leisure amenities for guests to enjoy.

Unwind after your day by exploring the sauna and find warmth and relaxation.

Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.


Amenities at The Robertson Bukit Bintang by PILLOWTALKS

Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Sauna
Family friendly
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products

Map of Federal Territory of Kuala Lumpur

city location on map

Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.6 / 10
    Excellent(2,930 Ratings)
    9.6 / 10Outstanding·Oct 2026
    Cleanliness: Average The cleanliness was so-so, and unfortunately, there were several issues that made my stay quite disappointing. The room had a very strong cigarette smell when we entered, even though the host clearly stated during booking that smoking was strictly prohibited. I submitted a complaint that night, but there was no response. I understand that customer service may not be available late at night, but I was disappointed that there was still no update by the following morning. We had to open the windows and spray perfume ourselves to reduce the cigarette smell. Thankfully, we only stayed for one night. The floor also felt quite slippery, especially when stepping out of the bathroom with wet feet, which could be a safety hazard. On top of that, the bathroom sink was clogged, causing the water to drain very slowly, and there was also water dripping underneath the sink. A RM200 deposit was required, so I expected the room to be in better condition. Unfortunately, the overall experience fell short of my expectations. Regarding the deposit, guests can choose to pay by cash or online transfer. However, if you choose online transfer, the refund supposedly takes three working days. I also had to follow up several times throughout the day before finally receiving my refund. Overall, I was quite disappointed with the cleanliness, room maintenance, and lack of response to complaints. There is definitely room for improvement, especially in terms of customer service and ensuring the room is clean, comfortable, and properly maintained before guests check in.
    10 / 10Outstanding·Oct 2026
    Best clean great for family
    10 / 10Outstanding·Oct 2026
    Very goodd
    5.2 / 10·Oct 2026
    The view was nice but our wifi was not working and we complained twice, we also asked for a non smoking room but smelt like cigarettes, the couch had a lot of stains and same with the pillow. Parts of the room had a weird smell too. Overall it’s not very well maintained.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at The Robertson Bukit Bintang by PILLOWTALKS. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at The Robertson Bukit Bintang by PILLOWTALKS. Enjoy the water!

    Is The Robertson Bukit Bintang by PILLOWTALKS pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at The Robertson Bukit Bintang by PILLOWTALKS?

    We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.