Nova Inn Resort

Good place to stay but be aware that presently a NON REFUNDABLE Spa fee of $10 per day is also collected per day whether you use the facilities offered or not. This fee may not be posted on third party booking sites or easily found. It was not posted on my booking site so it was a surprise after I fully paid online prior to my arrival only to find out I also must pay an additional $10 per day upon arrival. If this fee is going to be charged it should be stated upfront at time of booking or automatically included in the full payment charge and not added after plans are made and the guest arrives unaware. I hope this one policy is changed in the future but overall I would recommend this hotel.

There is a $10.00 resort fee. The room and facility very clean and quite. Staff very friendly. They are in the process of renovations of the area for breakfast at this stay.

My biggest complaint was the mandatory $10 daily resort fee. Typically, a resort fee helps cover amenities or services that add value to your stay. In this case, however, it didn’t seem to provide any meaningful benefit and instead felt like another example of the growing trend of hidden fees being added to the advertised room price. That being said, there were definitely some positives. The staff was friendly, welcoming, and helpful throughout my stay. The hotel’s location is excellent, especially for anyone traveling from out of town. It’s close to Walmart, several gas stations, plenty of fast-food restaurants, and some of the area’s most popular beaches, making it a very convenient place to stay. The room rate itself was also very reasonable for the area. Unfortunately, the room itself felt hastily put together, and the overall construction quality seemed poor. It felt like the hotel was aiming for a modern, upscale appearance but cut corners on the execution. While the fixtures looked nice, the bathroom sink was poorly designed. Anything above about 30% water pressure caused water to splash out of the sink, making it difficult to use without getting yourself and the countertop wet. The sink next to the mini fridge also had little to no silicone sealing around the edges, allowing water to leak into the cabinet below. There were several visible areas of mold in the room. The drywall work also looked unfinished in places—the ceiling was noticeably wavy, some areas appeared patched but not properly painted, and there were visible water stains near several fixtures that suggested ongoing or previous water damage. The TV itself was high quality and offered a good selection of channels without requiring any additional subscriptions. Unfortunately, the hotel’s Wi-Fi was unreliable, so the TV frequently couldn’t stay connected and often became unusable. The open-concept shower was too small for that design, causing water to splash onto the bathroom floor every time it was used. Finally, the mini fridge didn’t work properly and shut off overnight on my first night, forcing me to throw away the groceries I had just purchased. Overall, the hotel’s greatest strengths were its excellent location, reasonable room rate, and genuinely kind staff. However, the poor room quality, unreliable amenities, visible maintenance issues, and a mandatory resort fee that didn’t appear to provide any real value ultimately made the stay disappointing.

Nova is not a bad hotel, but that being said they think they are better than they are. Also, they charge more than any of the online deals you may book with. They don't advertise they will charge you more either. Surprise. The front desk closes down at 7pm for the night. No reservations or anything. If you stay there, make sure you have everything you need before 7pm. They won't even answer the phone. I don't know any other 3 star hotel that does that. Also, it's the only hotel I've ever been to with no ice machine.