Niranapa Boutique Resort

Loved EVERYTHING about this resort. Super pretty, so convenient to go anywhere and the staff are wonderful. No problems with towels or missing items coz we brought our own towels & we didn’t use any of the stuff in the room to avoid getting our deposit forfeited. We made sure to follow the rules as well and kept the room clean. No problems with anything at all, I’ll be sure to come back here to stay again!!

its a nice small resort with great hospitality nice interior and central location we had a really nice stay ❤️

Stayed for 3 nights and booking this hotel was honestly the best decision ever! I will never forget the view from our balcony, especially at night. Their location is also near a lot of local restaurants, shops, and is probably a 10 min walk from the beach. I have no complaints from this hotel. Will definitely book again when we’re in Phuket!

We stayed at Nirnapa for 9 days after spending 4 days in Bangkok. Our first impression of the hotel was good. It looked clean, modern, and well maintained. When we arrived at reception, we had to pay a security deposit. We were also told that if we didn’t have a credit card, the deposit would be more expensive, which we found a little strange. We were tired after traveling, so we went straight to our room, which was very nice. However, after that, we started experiencing several small issues throughout our stay. Phuket is an amazing place, and we spent most days exploring or relaxing at Kata Beach. On three different occasions, we returned to our room around 4:30 PM only to find that it still hadn’t been cleaned and that we had no fresh towels. After a full day out, all we wanted was to shower, relax, and head out for dinner, so it wasn’t pleasant coming back to an unclean room. Each time, we asked reception if someone could clean the room. We waited by the pool while housekeeping was supposed to come, but nothing happened. Eventually, we had to go back and ask a second time before anyone came. This happened three times during our stay, and we were disappointed that the room wasn’t cleaned until around 5:15 PM. We also ended up buying breakfast elsewhere because we weren’t particularly impressed with the hotel’s breakfast. It wasn’t terrible, just quite bland. The biggest issue, however, was the constant drilling while we were eating breakfast almost every single day. I’ve attached a video. The noise was unbearable, and it completely ruined the breakfast experience for us. The most frustrating part of our stay, though, was what happened with one of the towels. I had accidentally gotten some foundation makeup on it and received a note saying I would be charged 300 THB because the towel was “heavily stained.” I actually had no problem paying the fee if the towel was permanently damaged. However, I went to reception to collect the towel since I assumed I was paying for it anyway. When they showed it to me, there wasn’t a single visible stain left on it. The towel had clearly been washed successfully. I asked the receptionist where the stain was, since the photo attached to the note had been taken before it was washed. She agreed with me and couldn’t find any stain either. She said she would speak to her manager. For me, it wasn’t about the 300 THB. It became a matter of principle. It was frustrating to be charged for a towel that was no longer stained. In the end, the amount was simply deducted from our deposit. Since we were on holiday, we decided not to make a bigger issue out of it. The last thing we were disappointed with was the pool area. We decided to spend one relaxing day at the hotel, but once again it felt and sounded like a construction site. I’ve attached a photo. It really speaks for itself. It’s simply not the environment you expect when you’re trying to relax by the pool. That said, Nirnapa also has several positives. The staff were friendly, the hotel is perfectly located, and everything was clean and well looked after. I’d especially like to mention the gentleman who helped us during check-out, as he was extremely kind and helpful. The hotel itself is beautiful. Unfortunately, when you put all of these issues together, they had a significant impact on our overall experience. Because of that, we wouldn’t choose to stay here again.