Hotel in Hyogo Prefecture
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Amenities at Matsuya
24-hour front desk
Business facilities
Restaurant
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Wheelchair accessible
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Laundry services
Family friendly
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hyogo Prefecture
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 10:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
9.6 / 10Outstanding·May 2026
Very traditional Japanese Ryokan. Foods may be unfamiliar to foreign travelers but they supply a large meal with many different small things to try. Rooms are exceptional, clean, well cared for. Location is the best possible. Centrally located to all of the towns attractions.
Staff is kind, hardworking and will go the extra mile to help out.
The private Onsen is small and cozy with wonderful scenery.
The building is older and has not been updated, this adds to its charm but it also shows in little things like carpet.
Overall a wonderful experience, will be returning!
10 / 10Outstanding·Mar 2026
One of the best stays of my life. Incredible food, incredible location, incredible staff!
9.6 / 10Outstanding·Mar 2026
I would like to extend my heartfelt commendation to Matsuya Kinosaki for making our stay in Kinosaki truly unforgettable. The ryokan’s central location offers exceptional convenience, with easy access to the town’s famous onsens, allowing us to fully immerse ourselves in the charm of this beautiful destination.
From the moment we arrived, we were warmly welcomed. The gentleman at the front desk promptly assisted with our luggage and thoughtfully arranged parking for our car, setting the tone for the impeccable service we experienced throughout our stay.
I would also like to express my sincere appreciation for the care taken in accommodating our “no beef” dietary preference. Every meal was thoughtfully prepared, and both breakfast and dinner were nothing short of exquisite—sumptuous, fresh, and beautifully presented.
The attention to detail, gracious hospitality, and overall experience exceeded our expectations.
10 / 10Outstanding·Oct 2025
The staff were really wonderful. They helped us get situated and taught us a lot about the danjiri festival that takes place in kinosaki onsen. I would happily return in a future trip!
Top rated by guests
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