Hotel Ester

Top rated by guests
Reception
Hotel Ester Hotel in Florence
Hotel Ester Hotel in Florence
Hotel Ester Hotel in Florence
Hotel Ester Hotel in Florence
Don't miss out! Price and availability may change
8.3 / 10
Excellent(767 Ratings)

Hotel in Florence

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

At Hotel Ester, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Amenities at taxi offered by Hotel Ester simplify the organization of your excursions, tourist activities, and other adventures in Florence.

For guests with their own vehicle, parking facilities are provided.

Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.

Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Ester.

Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.

Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber.

A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.

A few accommodations at Hotel Ester also include unique design elements like a balcony or terrace.

A few chosen rooms are equipped with television and cable TV to ensure guest amusement.

In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar.

Hotel Ester offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Hotel Ester, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.

At Hotel Ester, experience the ease of having groceries brought straight to your accommodation through their efficient service.


Amenities at Hotel Ester

Free WiFi/internet
Free breakfast
Air conditioning
Non-smoking
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Contactless check-in/out
Cleaning products

Map of Florence


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 10:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.3 / 10
    Excellent(767 Ratings)
    8.8 / 10Excellent·Apr 2026
    Location is very close to Firenza SMN. Walking distance to all tourist attractions place
    8.0 / 10Excellent·Apr 2026
    Location’s a few minutes away from the Firenze SMN station which was a great plus. It’s very close to shops, restaurants and attractions. Checkout time is early at 10am though.
    10.0 / 10Outstanding·Mar 2026
    The room was clean, big - very comfortable for a family of four. Located close to SMN, great base for Florence and exploring the nearby cities too as close to station. Lots of food options nearby.
    5.6 / 10·Jun 2025
    In summary: a VERY BAD experience. Here are the details: 1. Room cleaning: Apparently, rooms are not cleaned daily unless requested. We were shocked to discover this only when we returned on the second night to find our room untouched. No one informed us during check-in. We called the receptionist that night and reminded them again the next morning, but by the time we returned on the third night, the room was still not made up. 2. Empty soap dispenser: From the first night, the soap container was empty. Despite multiple requests over our three-night stay, it was never refilled. 3. No hot water or heating: The water heater only worked for the first two people. The other two had to shower in freezing water at night. The room heater didn’t work at all, so we ended up sleeping in layers of clothing just to stay warm. 4. Poor customer service: On the last day, we raised all these issues with a male receptionist. Instead of apologizing or offering help, he got defensive and said, “You shouldn’t be angry at me; I’m just the receptionist. You should complain to the hotel management.” Frankly, we were stunned. As guests, we don’t care about their internal processes—we expect frontline staff to represent the hotel and ensure our concerns are addressed. Overall: ZERO customer service. This stay ruined our experience in Florence. We absolutely would not return or recommend this hotel to anyone.

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    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Hotel Ester. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is Hotel Ester pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at Hotel Ester?

    We found 11 amenities for this rental. This includes free wifi/internet, free breakfast, air conditioning, non-smoking, and wheelchair accessible.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


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