Hedonism II All Inclusive Resort

We had such a blast staying here. The atmosphere is incredible, the staff are incredibly friendly, the facilities are clean. The partying is amazing, but there's also the option for a more relaxed environment on the prude side. The only tough piece is the distance from the airport (1-1.5h), but it's a small price to pay. I can't wait to come again!

Absolutely. I think the review should highlight how great the overall experience was, but give O’Neill a special shoutout by name because what he did was above and beyond. I had an AMAZING birthday trip and truly had such a beautiful experience! From the staff to the food and hospitality, I felt so welcomed and taken care of throughout my stay. I especially want to recognize O’Neill, the Kitchen Manager. I mentioned how much I wanted to try the oxtails, but unfortunately, oxtail night was scheduled after I would already be leaving. I wasn’t expecting anything to come of it—I was simply disappointed that I would miss them. To my surprise, O’Neill went out of his way and had a special batch of oxtails prepared for me the night before I left! 🥹 That small act meant so much to me. He didn’t have to do it, and I never asked him to, which made the gesture even more special. O’Neill was incredibly kind, hospitable, and thoughtful, and it’s people like him who turn a great vacation into a memorable one. Please make sure he receives recognition for going above and beyond for a guest. I had an unforgettable birthday experience and will absolutely be returning. Thank you for making my trip so special! ❤️🇯🇲

Easy to make friends

I am writing to express my deep disappointment with my recent experience my friend Cameal and I had during my trip booked for Hedonism II. Unfortunately, what was supposed to be an enjoyable and memorable time turned into a frustrating and disheartening ordeal due to the actions of one of the employees of the Entertainment Staff named Ricardo. My friend Cameal met up with me at Hedonism II we had separate rooms, we were at the disco 3 days before we were suppose to be checking out, the entertainment coordinator Ricardo was blatantly rude, showed very poor customer service, rude behavior and spoke to my friend in a revering manner. This was not only unprofessional but left us feeling as though our concerns were not valued or taken seriously. After the incident occur, we reported it and instead of getting an apology, the day my friend was leaving, we saw the staff member having breakfast and that night at dinner the staff member was seen in the dining room enjoying the show and showing no remorse for his action, the rest of the entertainment staff began avoiding us, my friend got no apologies and we were then treated as if we were the problem. We are paying guest that paid a lot of money to visit this property and it’s safe to say my friend and I will not be returning. Recently she received an email from the General Manager justifying the employees action and mentioning peoples name that he spoke to that wasn’t at the scene of the incident. Ultimately as paying guest we were left to feel embarrassed, harassed, and uncomfortable. I will not be recommending this Resort to anyone again. We had high expectations given Hedonism II reputation and the amount we invested in this trip. However, the lack of care shown by the General Manager and the Entertainment manager Winston significantly diminished our overall experience. Rather than relaxing and enjoying ourselves, we spent much of our time dealing with the consequences of this employees rudeness and lack of responsibility to the paying guest. I am hoping that this review brings attention to the issue we faced so that no future travelers have to endure the same. We were not looking for compensation only a heartfelt apology and acknowledgment of their employees action, instead we got excuses, lies and blatant disregard for our ruined vacation. I am not finish here, in the times of social media. I will be making sure that everyone that can read will see this comment and other comments I’ll be posting regarding my recent experience with this property. Utterly disappointing.