Hotel in State of Quintana Roo
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Amenities at Etereo, Auberge Collection
24-hour front desk
Restaurant
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Bar
Spa
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Waterfront
Family friendly
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Pets allowed, fees apply
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
9.6 / 10Outstanding·Jul 2026
We stayed at Etereo to celebrate our anniversary, and it was honestly one of the best resort experiences we’ve had. The service was incredible, everyone was so warm and genuine, and somehow always one step ahead without ever feeling over the top. It made us feel so comfortable throughout our stay.
The resort is also beautifully designed. If you love architecture and thoughtful design, you’ll appreciate how seamlessly everything blends with the natural surroundings. The landscaping is stunning, and we loved seeing the iguanas and even a raccoon wandering through the property!
We travel a lot, and this is a place we’ll definitely be coming back to.
10 / 10Outstanding·Jan 2026
This is our second time here and exactly a year apart. Everything is well maintained, the staff is just as good and we got to meet some familiar faces.
I wish the concierge team would be proactive and reach out instead of us having to do it.
Top rated by guests
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