Dream Residency Hotel

It is, I believe, always important to frame reviews in the right way and to also ensure that a review contains enough perspective to be impartial as well as useful. Here goes. The Dream Residency Hotel in Mulund (West) is situated on a very busy road, above their own bar which is open every evening and right next door to a huge D-Mart store. As such, one should have no expectations that the hotel is going to be quiet. That said, the hotel has done all that they can to limit noise disruption to other residents. During my five night stay, the service I recieved could not be faulted. All members of staff were attentive, professional and engaging. Any service request I made was delivered with a smile and without delay or issue. Hotels with higher star ratings often do not deliver in the positive manner that the Dreams Residency Hotel did. Unfortunately, I am unable to comment on the food. This is purely down to personal choice on the basis that the hotel serves both Veg and Non-Veg food. As a strict vegetarian, I chose to eat elsewhere. However, I cannot imagine that any food the hotel offered was less than perfect. I base this upon the fact that the both the Bar/Restaurant and hotel eating area were always very busy. My only criticism is the cleanliness of my room and the functionality of the rooms amenities. The room was mostly spotless and bed linen as well as towels were replaced regularly or upon request. The issue was dust in areas that were not too difficult to reach. The light shades, TV, behind the TV and so on had layers of dust which made me sure that they had not been cleaned for some time. This is a real shame because it is so easy to fix and because it did not do justice to the rest of the room. The TV in my room did work and allowed me to access online streaming platforms. However, the cable box refused to work throughout my stay despite it being looked at upon my arrival. Overall though, the Dreams Residency Hotel delivered a lot for not a lot of money. The few things that were not quire right could be easily fixed. Therefore, I would definitely stay at the hotel again.

Very close to fortis hospital and convenient as this is in walking distance.

The Hotel is at a very good location, however the building is old and needs renovation. The staff said the property was under renovation and some of the rooms have been renovated while rest are pending. We were given one of these pending rooms which had all those issues which an old room will have. Moreover, the curtains, the bedsheet and such articles were dirty which were not related to renovation! The TV didn't have Wifi connection though there was wifi in the hotel. So, the kid had to manage without the TV. We had thought of extending our stay in Delhi, and we did that by changing the hotel on the next day.

The stay offered average cleanliness and a decent location but was hampered by small room sizes and less-than-ideal bathroom conditions. The Wi‑Fi was unreliable, and nearby shopping options were limited, affecting overall convenience. Staff service and facilities also left much to be desired, making the value for money feel just fair.