Bagan King Hotel

Comfortable and clean rooms, attentive staff. Excellent rooftop dinning area and bar. Central location. I’d definitely stay here again

Recommended for those who love to see the antique and creative idea with Burma Kingdom Bagan-era living style

Awesome hotel that lives up to its name - Bagan King. The lobby decor mimics those used in the palace. You can see the same thing in the Palace Museum. The rooms have a vibe that reflects Burmese tradition and a touch of royalty. Open wardrobe and gold wash basin! Very tranquil environment, even the location itself is serene, day and night. The restaurant is situated at the highest level with a wonderful view and artistic ceiling. Pre-Covid, it used to have dinner with harp and puppet performance. Unfortunately, due to the country's instability, they no longer can afford such luxury. Hope to see the busy dining environment resume one day. Would recommend, even for one night just to get the feel.

We probably will not stay at this hotel again. We live in Myanmar and travel often here and so we have had good and bad experiences with different hotels. This one is in the middle. Staff: Some staff did a great job. The food servers (Aung Ko and Moe Myit) were very approachable, and their service was great. The day manager was also friendly and constantly checking on us too, so that showed a willingness by staff to help. However, when we first arrived, the front desk staff insisted that we pay an additional fee for one of our children's breakfasts each day, per the hotel's policy. We explained that when we paid online through Agoda, it said that all our family could eat for free, according to the occupants of the room and the ages of our kids. They pushed back a little, then the day manager stepped in and said it wasn't a problem. We probably would have asked for a refund if they didn't let us do that. Later, the front desk told us there was a problem with filing our paperwork with immigration, although all of Visas, FRC and Form C were up to date until March/April. This is just typical for immigration offices here, just wanting tea money from the hotel filing the paperwork, but they were asking us to fix the problem by providing receipts from our filings almost a year ago, which we obviously weren't carrying. Again, it's not needed; our visas were clearly up to date, but the front desk was trying to get us to fix the problem. Food: The breakfast food was the same every single day, and the product was just ok. They will use the cheapest vegetables and fruit that they can buy in the local markets in Myanmar. The food wasn't horrible, but again, there was no real variety, and it was just ok. Fried rice, a curry, and fried noodles, with a few other items, but that's about it. When the servers asked about the food quality after about 5 days' stay, we said honestly, it wasn't great. They asked for suggestions and we gave some, but late they told us they could not find those foods. I expect it just isn't in their budget. We were also walking by a room one time and overheard another guest, complaining in Burmese about room service, saying the food was old and smelled bad. Facilities: As told by others, the rooms are somewhat dated and older, although large. They could definitely use more light too, but that's a little thing. The air-conditioning broke for one night on a couple of floors, including ours, so our kids did not sleep well. But at least it was the cooler season, so it wasn't bad. If it happened in the hot season, it'd be a real problem. There is also a rat living in the ceiling of the 5th floor, and we would hear it run above and through the ceiling hallway (this is Myanmar), but it does not have a great look. Other hotels would be more proactive in getting rid of such pests. However, the rooms were cleaned daily, and the cleaning was decent. Location: Pretty good and close to the moat, so my son and I could go for runs there in the morning. Price: If you want a decent hotel for a night or two in Mandalay, this might be a good option for you. For our family and for an extended stay, we can find places that suit us better in Mandalay at a better price. The reviews of this place made us think it was worth checking out, but we probably did not get our money's worth.