ACES Hotel Kuala Lumpur

Top rated by guests
ACES Hotel Kuala Lumpur Hotel in Federal Territory of Kuala Lumpur
ACES Hotel Kuala Lumpur Hotel in Federal Territory of Kuala Lumpur
ACES Hotel Kuala Lumpur Hotel in Federal Territory of Kuala Lumpur
ACES Hotel Kuala Lumpur Hotel in Federal Territory of Kuala Lumpur
ACES Hotel Kuala Lumpur Hotel in Federal Territory of Kuala Lumpur
Don't miss out! Price and availability may change
8.5 / 10
Excellent(1,661 Ratings)

Hotel in Federal Territory of Kuala Lumpur

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

ACES Hotel Kuala Lumpur offers top-notch services and amenities, ensuring guests experience utmost comfort.

Complimentary internet access is available in the hotel to ensure you stay connected during your visit.

Amenities at taxi offered by ACES Hotel Kuala Lumpur simplify the organization of your excursions, tourist activities, and other adventures in Kuala Lumpur. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage. Desire to unwind? Make the most of your visit at ACES Hotel Kuala Lumpur with accessible amenities such as daily housekeeping.

Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the ACES Hotel Kuala Lumpur. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.

Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.

A number of rooms feature television for guest amusement and enjoyment.

In certain rooms, the hotel offers visitors access to bottled water, instant coffee and instant tea. ACES Hotel Kuala Lumpur offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. ACES Hotel Kuala Lumpur provides a superb assortment of leisure amenities for guests to enjoy. Conclude your days in complete tranquility by visiting the salon situated precisely at the hotel.


Amenities at ACES Hotel Kuala Lumpur

24-hour front desk
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Wheelchair accessible
WiFi/Internet
Parking Available
Laundry services
Family friendly
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Federal Territory of Kuala Lumpur


Available Rooms

Things to know

Check-in: 3:00 PM
Check-out: 12:00 PM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Kids allowed, fees apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.5 / 10
    Excellent(1,661 Ratings)
    8.8 / 10Excellent·Aug 2026
    This is my second time staying here and felt the experience is even better than 1st time/
    8 / 10Excellent·Jul 2026
    I've stayed numerous times and noticed that ACES is not very consistent with their service and facilities although generally I am satisfied with the overall product. Here are some points to note: 1. Staff are not very friendly. Except on one occasion when it was Ray, think she was an executive who was very helpful and accommodating. The others don't greet or smile. 2. One nice feature of the room is the bedside night light. Unfortunately it is no in every room, or maybe the bulbs are burnt out for some and were never replaced. Please check ALL the rooms. This is because after switching off the room lights near the entrance one has to walk in the dark to the bed when there is no bedside night light. 3. Strangely not every room has a luggage rack. The last 2 times of my stays I was given a room with no rack, so I've to put my bags on the floor. 4. I wish BERJAYA HOTELS / ACES would consider having 2 SOFT & 2 hard pillows in all rooms. Although the 4 pillows in each room are much appreciated, but the present pillows are just too HARD! I'm sure BERJAYA hotels would like to uphold certain level of standard too even if it is a budget category line.
    9.2 / 10Outstanding·Jun 2026
    Stayed here many times. Staff training ought to be enhanced as they lack 'people centric' skills. This is after all a BERJAYA HOTEL & there is a minimum standard to adhere to though this may be classified as a budget hotel. They don't smile. They don't greet. They don't offer suggestions. They don't recognise repeat guests like myself. To be fair, they perform their job efficiently. No hassle checking in and out. Rooms & public area are clean. It's the little touches that makes a big difference. Eg. when I approach the front desk, they don't look up immediately (yes, they are seated) and smile and say something to make you feel welcome but continue staring at the computer screen until they are finished. At least on some of my stays, even the guards at the lift and downstairs would call the lift and open the entrance door respectively whenever they see me. In the room, I would appreciate if the hotel maintenance dept. would go through and make sure that the 'bedside night light stands' are working. More than half the time the 'bedside night light stand' does not work in the rooms that I was allocated. This is VERY IMPORTANT as I can't control the lights by the bedside. So I'd to walk over the the entrance switches to turn out the lights and walk back to my bed in TOTAL DARKNESS. During my last stay I was given a torn & stained bath towel. Housekeeping especially Laundry Dept. should be more stringent in detecting this. Housekeeping would not know once it is folded. Other than these little things I'm happy with my stays here.
    6.4 / 10Average·Jul 2026
    My overall experience was okay, but I was really disappointed by the attitude of one of the staff members, a Malay guy. I saw him being very rude to foreign guests. They were simply asking questions, yet he kept cursing and speaking to them disrespectfully. I felt really bad for them. Staff should treat every guest with respect, regardless of where they come from. Behavior like this creates a negative impression of Malaysian hospitality. Unfortunately, because of this experience, I won’t be returning. The staff member came across as rude and arrogant, as if he owned the hotel.

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at ACES Hotel Kuala Lumpur. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

    Is ACES Hotel Kuala Lumpur pet friendly?

    Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

    What amenities are available at ACES Hotel Kuala Lumpur?

    We found 14 amenities for this rental. This includes 24-hour front desk, concierge services, free wifi/internet, air conditioning, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.