Had 2 storage boxes for 4 years and I definitely would use Big Box again.
The office staff has gone above and beyond in customer service! 5+ stars in my book. The girls in the office, (we will call them "L" & "M") are great! Always helpful & friendly.
The containers were just as I packed them. Very little dust, but that's expected. If you load the contents correctly, you will have minimal shifting. Remember.the video game "Tetris", load your storage locker with that in mind.
I liked how the lockers were stored inside a warehouse, away from the outside elements. As with a traditional "mortor and brick" storage facility, there's always a chance of your items being damaged by insects, pests, rodents, moisture & heat. When I opened my 4 year old time capsule, I didn't find not one dead spider or cobweb inside my locker. Everything was just as I left it. Nice!
Wonderful staff, affordable prices, clean facilities, I give Big Box San Diego 10+ stars across the board! Give them a try, you will like them as much as i have.
12 out of 18 people find this review helpful.